Central Transport
Rosenwald, Baton Rouge, LA

Central Transport Reviews

2 stars based on 28 reviews

Featured Comments:

• C

  Charlie Jarrell

  4.0

  Professional service. Pleasant attitude. The only reason for the 4 is I had to load the shipment myself.

• S

  Southwest Auto

  1.0

  If I could leave 0 stars I would. Shipped an engine to a customer via central. The engine got to the destination terminal in relatively short time. However, after much runaround and missed delivery dates, the engine still wasn't delivered over a week later. The last update I got from their customer service department was that it "could" be delivered the following Thursday if they were able to get another trailer to put it on. Supposedly the address was limited access and they needed a smaller trailer. This was not true as we mapped the location on Google and also have delivered a number of other engines and transmissions there via other carriers with no problems whatsoever. We actually ended up having to have a reputable carrier pick up the merchandise and deliver it to my customer. Their customer service is a joke. Plan on waiting at least 30 minutes to talk to someone and then you will get no where. They don't care, don't let their nice website and mission statement fool you. They are not improving and are a joke, especially among other reputable freight companies. Mention their name to any reputable carrier and you will both have a good laugh. I've even had one freight broker refer to them as a couple guys with a truck and a trailer. What a joke. If you ship, don't use them. If you are receiving, request that your shipper ship with someone else. The only reason people use them is because they are cheap. Cheap is not always better. There's a reason they have sub 2 star ratings all over the internet. Beware!!!

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  Response from the owner

  We appreciate your feedback and are happy to look further into your delay if you'd like to provide a pro # so we can investigate.

• S

  Steve Bennett

  1.0

  Absolutely the worst shipping company that I have ever worked with. I am having a pallet delivered to my customer, but it has been over two weeks. The terminal is only 1 hour away from the destination, but they keep telling us that it will be delivered the next day. It has been over 2 weeks, and has not been delivered. Than they have to audacity to try to charge me extra for a guaranteed delivery. If i could give them negative stars i would.

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