Citywide Moving Systems
W.T.Harris, Charlotte, NC

Citywide Moving Systems Reviews

4.5 stars based on 78 reviews

Featured Comments:

• M

  Michael Turner

  1.0

  By far the worst moving experience possible. Buyer be ware and read other reviews like ours and not the ones that are most likely friends or relatives. Use Two Men and a Truck - you will be amazed!! Where to start: Showed up with a truck that was way to small for our move. After the movers informed management that the truck was to small management had them load the truck anyways. They later showed up with a second truck and completed the load and moved part of our furniture into storage and only delivered the one truck. We were then told it would cost more than the original estimate for the second load and that we would have our items in a month. The second truck would not be delivered to us for more than three months. So we paid more than the original quote and we paid delivery people twice. (Please do not think this was a simple mistake - the delivery drivers told us this was wrong and should have been one large truck- we used Two Men and Truck which provided an estimate from storage to us. Amazing they shows up with the right trucks, number of movers, completed the job three hours early and reduced our bill by more than $1000!! Two Men and A truck were amazing!!) My wife was spoken to rudely by Rhonda Presly simply because she did not want to deal with all the issues and mistakes made by there company at the time of the move or after. They are really nice when they are trying to earn your business but could care less about your personal items once they have them. She actually asked my wife to quit calling her. Sorry for the issues your company caused and I am glad that you work for a company that will let you speak to a customer any way you choose. Movers disposed of our lava rocks for our outdoor fire pit into one of the flower beds instead of packing them. Thankfully we found them before we moved and put them in a box. None of our screws for our bedding were kept and tape or tied to the bed rails to reinstall as a matter or fact one bed is missing as we removed from storage today and all the bed frames for our kids best were busted. You can see the pictures attached. They are also Piano movers. Never allow them to handle your piano as we have a C5 Grand that is a mess from the move. Oh and we have a lamp that is busted and in pieces in a box. It had to be put in the box broken as the box has no physical damage what so ever. Never mind it’s an $800 lamp that is a matching set that goes in our master bedroom. Contacted them today and management will call us back after the holidays as to not have to fix the issues right now or address them until after the holidays. This is customer service at its finest. The fact is Citywide Moving Systems does not provide customer service!!!

• L

  Lenore Califano

  5.0

  We decided to go with Citywide movers to move our daughter into her first apartment. We had received a few quotes and Citywide offered a reasonable price and they were very knowledgeable and professional. On the day of the move, Matt, Bruce, and Tommy were our moving crew. They were all incredibly friendly and professional. Wow, were they fast! They had everything loaded into the truck in 45 minutes. They went above and beyond to make our experience go smoothly. We definitely recommend Citywide Moving Systems. We will use them again.

• B

  Bill Randall

  5.0

  We were extremely pleased with Citywide's service and professional moving team. Our experience was more than satisfactory from our initial contact with Kathie (awesome to work with) to the great care Bruce and his colleagues (Matt, William, and Xavier) showed our belongings throughout the move. We chose them after reviewing about 6 total moving companies. Our move included several pieces that were difficult/delicate to move...and they did it ALL flawlessly. Good people.

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