College Dudes Help U Move
Andrew, Charlotte, NC

College Dudes Help U Move Reviews

3.4 stars based on 357 reviews

Featured Comments:

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  Madelyn Gonzalez

  1.0

  The movers broke furniture and didn’t have the proper equipment to disassemble or assemble furniture. They were taking turns using my Allen tool for the furniture.They left my house and my son’s bedroom in disarray. My dining room table still has the shrink wrap on itAdditional I noticed I was charged materials that weren’t used. They did no packing, I did. But they quoted me for it. There was no dish boxes but I was charged for 10. I was charged for tape and wrapping paper that was seen at the end. I used my own. Even the crew used my tape.They returned with all unused items. Many screws were broken, lost and bent. I tried to put my son’s bed back together and I couldn’t. The lost the top to my daughter’s purple ottoman. They had me sign before they put the furniture in my house and then some of the movers stopped working stating that they didn’t disassemble the furniture. I submitted a claim. I have not heard anything. I asked them to call me with no response. It was the worst experience ever. I would avoid this company zero stars but it’s not an option.

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  Response from the owner

  Sorry for the bad experience Madelyn Gonzalez. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

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  odalis garcia

  1.0

  This truck almost run me off the road. Very unprofessional, dangerous and immature. They cursed me out after I beeped at them. I was driving in the car with my kids. If I wouldn’t have jumped into the lane next to me they would of hit me and run me off the road. God forbid you ever come across them in the freeway. Please stay clear and aware if they are ever around. Management should do a better job when hiring and completing driving records. 03/21/2022

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  Patricia Kockott

  1.0

  We booked a move with them that went horribly. 10 furniture items were totally ruined and we were charged almost $1000 more than the maximum on the quote. One item was also stolen. This was in September. Since then I have sent dozens of emails and left several messages with zero response. I put a claim in with their insurance but even that gave zero results. I don’t know what to do now other than report them. No one is responding and I’m beyond upset! In response to the owners response to my above review - I will be happy to show you the minimum-maximum quote we were given and what we landed up being charged. I also would like to send you the stream of emails I sent to Madison and her one response telling me to send her the list of broken items so she could put in a claim for me. She also promised to have Jake call me to explain the extra money we paid and to discuss the broken and stolen items with me. Nobody ever called me and Madison never answered any of my emails again. I left at least 4 messages on the 704….. number listed on your website. Madison said to call that number to talk to her or Jake. As I said I am beyond mad about this. Someone needs to contact me immediately. Madison has all my contact info!

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  Response from the owner

  Patricia, we don’t give a minimum/maximum estimate. We are an hourly moving service. Have you submitted a claims form? We have not received any emails. What email address have you been sending them too. We are always available during normal business hours. You can reach the corporate office at 833-838-6683 and someone will be happy to assist you with the claim process.

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