Craters & Freighters of Baltimore
Commerce, Baltimore, MD

Craters & Freighters of Baltimore Reviews

5 stars based on 12 reviews

Featured Comments:

• D

  Doug McKenzie

  5.0

  I needed to ship a ship model about 3' long and 2 1/2' high from NJ to Norway. From start to finish these guys were a pleasure to work with. When they examined the ship model for about 15 or 20 minutes to see how they were going to pack her, it was as if they were invested in the project, like they actually were interested and cared about the model. I was pleased (although not surprised) when word came back from Norway that the ship had arrived "perfectly intact."

• S

  Scott L

  5.0

  If I could give more than five stars I would. This was such a great company to work with from beginning to end. I needed a heavy (60+ pounds) fine art statue picked up and shipped across the country and I did not know a soul in Baltimore. After trying several different companies and not getting any local responses, I contacted Craters and Freighters whom immediately emailed me back and worked with me from beginning to end. Throughout the whole process they were professional, honest and helpful. Initially I did not realize how expensive it would be to ship fine art but they worked with me and made it affordable for me to ship. They even picked the art piece up for me, crated it very well, and took the time to wrap the fragile ends of the statue. I received it in Arizona within one week and I am more than happy with their service and would recommend them to anyone. I was constantly receiving updates and emails from them which made the process all the better. Thank you so much Dan, Rebecca, and Andrew at Craters and Freighters Baltimore! You were amazing. 👏👏👏

• J

  Jeannie Small

  5.0

  I had two chairs delivered to them in Baltimore to be shipped to Austin, TX. There was no urgency in shipping these valuable and fragile chairs. They explained that they were extremely busy on a huge project and requested to wait for packing and delivery. I was going to on a vacation for a week in addition. They carefully and kindly stored these chairs for me without question. The chairs arrived on time in perfect condition as they had been extremely well packed. Their customer service and knowledge was excellent. The location in Austin where I retrieved the chairs also provided excellent customer service. I highly recommend Craters and Freighters.

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  Response from the owner

  Hi Jeannie, We love hearing when a customer has a great experience not only with one of our franchise locations but two. We're so glad this was a 5-star experience for you and we appreciate the feedback!

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