Delivery Giant LLC.
McChord, Lakewood, WA

Delivery Giant LLC. Reviews

2.8 stars based on 8 reviews

Featured Comments:

• R

  Rayne McBride

  1.0

  I am sure all those reviews are correct! This company is so unprofessional! I bought a mattress from mattress ranch, they told me for delivery to contact this company, I set up my delivery a week in advance, contacted them Friday to make sure my delivery for the next day Saturday was still a go, got a text back yes, so I called and texted asking a time frame because the mattress would be at the store from 10am-12, I got a call from mattress ranch saying my mattress is ready at 12, so I contact this company, called no answer, texts no answer! I’m getting upset like I don’t have a bed we’re am I going to sleep, i called again no answer I text, I do not care what time just let me know if you are still delivery or not.... it’s 5pm still no response! A family member helped me out, I did text them I do not need there service, but I’m sure they had no intention of ever responding to me, they charge 80 $, I am shocked how unprofessional they are! All I wanted was a time frame, or even a yes, then I know they were coming, don’t waste your time!!!!!

• G

  Green Philly

  1.0

  Drivers showed up to make a delivery. Had a steep driveway forcing the driver to carry the item further. The drivers started slandering Koreans and making all sorts of racist statements against Koreans. Should have cancelled right then, unfortunately I didn't and they caused much more damage inside the house by scratching three walls very noticeably. They had no care or concern so them I cancelled and removed them from the property. Won't every buy any items that use this company as a delivery tool.

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  Response from the owner

  When we arrived at the front door, we removed our shoes, and we only walked 2 steps into his home, and then, he decided to return the merchandise to the store. I understood, the mattress was expensive, over $2000. He was probably having financial difficulties. We didn't unload anything from the truck, and he received a full refund. Two full months later, he called me demanding I pay him $3000, for damages to his home. He said my workers, did "extensive" damage to his home. He forgot, I was one of "my workers!". The statement was totally fabricated. It seems like, this individual do this scam often. He, has made, several negative reviews from different stores. I think he should be investigated for slandering people.

• J

  John James

  5.0

  Very Professional and friendly Staff. The older Hispanic male is a Army Veteran, and did two tours in Iraq he is now retired, and started this successful company. I am Oriental, and he confess to me that he spend a year in Korea, which he called a beautiful country. I will recommend this company to all my friends. We should all be proud of our veterans. Shame on people who slander this nice company.

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