Deluxe Moving
Hackensack, Hackensack, NJ

Deluxe Moving Reviews

4.1 stars based on 13 reviews

Featured Comments:

• C

  Clark Belmont

  5.0

  They immediately scoped out the job and they went to work. The movers did the packing, boxing and labeling, very efficiently. A lot of care for all the furniture. Every piece was wrapped with blankets . No damage to any items or the apartment. They efficiently managed the whole move.

• M

  Maggie Kane

  1.0

  Truly cannot understand how this company has this rating on Google. We had an out of state move - it took almost 2-months for our items to arrive, with most of the furniture being broken. They won't allow us to file a claim and the company they claim they use for insurance does not work with them...Also - they charged over $1,000 more than the estimate ON THE DAY OF THE MOVE ... Truly horrible. Would never ever recommend Since I cannot reply to the owners comment I am editing my previous review. That is correct, my name is not on the move because my boyfriend was coordinating the move and it is in his name. We have been in touch regarding claims and the company Deluxe told us to contact says they do not work with the company...

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  Response from the owner

  There is no record of Maggie Kane in our system and no claim has ever been filed in the name Maggie Kane. If you would like to file a claim, please email [email protected] and provide pictures of the damaged items. A claim form will be provided to be filled out and returned. As there is no record of you being a customer, I don't know how far that will go.

• A

  Ashley Randall

  1.0

  Lied about the price. Jacked it up to triple of the price they told us. Said we didn't have our couch and love seat on their list. We were promised buy 3 different people that we would have our things by July 15th and when we would call no one would ever answer it and same with a text very unprofessional would not recommend them at all didn't get our stuff untill 10 days later I bet any of the good reviews they received are made up by their own people.

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