Drifa's Moving
Leicester, Asheville, NC

Drifa's Moving Reviews

4.7 stars based on 80 reviews

Featured Comments:

• J

  Julie Allen

  5.0

  These guys were great. 2 very sweet hardworking men, got us done fast and carefully. Asked what was valuable so they could wrap it thoroughly before even loading. Not a single thing damaged. I was stressed out of my mind, sick with worry about the move, they made moving almost fun, joking, riffing with eathother and us. I pray I die here so I don't have to move again, but if I don't, I'll call these guys for the next move.

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  Response from the owner

  We really appreciate the work and call us anytime you need anything. 🙂

• L

  Lynn Rector

  2.0

  I rarely complain about service, and I've NEVER posted anything online, but I don't want this happen to anyone else. When i called Drifa's to inquire about making an appointment, I asked for an estimate of costs. I was told they charge $400 per 1/4 truckload. When they arrived a week later, they were in a big truck. I took them around back, down stairs through my outside basement door, and showed them what I needed cleaned out, and what I wanted to keep. I had probably 20+ wooden boards, still good, and I said I wanted to keep them. The guys were friendly, worked steadily and hard. I checked their progress occasionally and when I saw that the wood was gone, I reminded them that I wanted to keep that. They looked like, "oops!" but I wasn't going to demand they put them all back. Mistakes happen. They didn't know that I had also requested moving a couch, so told me to call the office to ok because they had another job scheduled. Said to say I would have a half truckload. No answer so I left a message. No callback, and they even called the boss's cell but no response. I didn't want to delay them, so I asked how to pay them the $800, and I was told the charge was going to be $1600, because it was a bigger truck than they normally use and that the office would call to take payment. When they left, the truck accidently pulled a utility wire from my house. The boss called and confirmed that i was quoted for a smaller truck, so I had to pay twice what I could afford because I certainly couldn't tell them to return and unload half my stuff! He said he would have them come back and move my sofa, at least. I have no idea if that was a fair price for the work they did, but I DO know that I would have told them to stop at $800. I don't think I was intentionally misled; the office lady didn't know they would use the big truck, and the workers didn't know what I had been told. But I didn't know that was a different truck. It was a miscommunication, for which I had to use a credit card, and spend $800 that I can't afford. AND they still haven't moved my sofa, even after I've called 3 times about it. So, make sure you know exactly what you're spending before the job is done.

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  Response from the owner

  Hi Lynn. Please call me at 828-707-8723 asap.

• J

  Jessica Cory

  5.0

  Chris, Chad, and Colin were PHENOMENAL! The whole crew was hard-working, timely, and just all-around awesome! I have immune issues and they made sure to wear their masks at all times, which I really appreciated. The company also reminds quickly to emails and phone calls, which is definitely a plus.

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  Response from the owner

  Hi. Thank you for the work. 😃

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