E J Stutzman Inc
OH-93, Sugarcreek, OH

E J Stutzman Inc Reviews

4.2 stars based on 13 reviews

Featured Comments:

• G

  George Phillips

  1.0

  Terrible company , mechanics beware !! They do not pay there vendors ! They called me out for a lighting issue on trailer ! They never cancelled the service call and we worked on there trailer pigtail plug-in and checked fuses and relays ! Called for payment , owner refused payment cause he said we did not fix the issue ! The lights were working when we left and he owes us money ! Do not do any work for this company , you will not get paid !!! Your company is a disgrace to the trucking industry! Shame on you and karma will get you in the long run!

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  Response from the owner

  Good afternoon George - it sure takes you less time to write a bad review than it does to show up and work on a truck. On Thursday May 30th we called you for road service at 11:00am Eastern Time regarding one of our trailers that had tail-light issues. You told us you would be to our truck in approximately 45 minutes. After 3 additional calls over the next 5.5 hours you finally arrived. You spent less than 20 minutes looking at our trailer and told us it was nothing more than an intermittent problem and charged us for 2 hours labor. We attempted to pay you twice via credit card immediately after service over the phone but you were busy helping yourself to a rejected load of frozen chicken across the parking lot and would not accept our calls. You then disappeared for a week. It is now 1 week later and you finally sent us your invoice via text. When we disputed the amount due to your lackluster work and near 6 hour wait time for service you started screaming profanities and other abuses at us. Judging by the large amount of negative reviews regarding your service, timing and professionalism we are not surprised by your false accusations. We will continue to keep our side of the street clean and wish you all the best!

• J

  Jon Burton

  1.0

  I hope this company would teach the drivers not to take breaks at the fuel pump.. Waiting for 30 mins for guy to move... Please be respectful of the other drivers

• S

  Scott C

  5.0

  Great company for your flatbed needs. Always answer the phone and reliable!

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