Econo Muscle Movers
Temple, Detroit, MI

Econo Muscle Movers Reviews

4.7 stars based on 24 reviews

Featured Comments:

• Y

  Young Tony

  5.0

  They were great the guys who showed up were wonderful workers they were fast and careful to make sure there was no damage to my items or walls and they did it with a smile. I'll give them five stars six if I can get the next one free. 😁😉

• L

  Laki Ali

  1.0

  These are the worst movers you can possibly get. They came in with a very small uhaul moving truck with no prior knowledge of the amount of things that needed to be moved, even though a list was provided and was explicitly told we would need a large truck- not to mention they came two and a half hours late. They came in with absolutely no preparation and even asked us if we had duct tape to tape down our drawers, even though they were charging us a fee for moving delicate furniture where they were supposed to use their supplies to properly package the furniture. They had to make a run to a store to buy these supplies which just shows how unprepared they were. They had to make two trips which cost us more time because of their own negligence to bring a large truck. After the move we noticed several scratches on our furniture, and when confronted they denied any responsibility, and not only that- they said these scratches and CHUNKS that were missing from our furniture were already there. They also lost the screws after dissembling our furniture, and had to go to the store once again to buy screws to reassemble them. With reassembly, the mover put the part off center, and we had to reassemble ourselves over again. After complaining to the owner, he said he would come by and assess the damage, to which he never came and even blocked our number. I wonder why there are two names associated with this company. Feel free to google affordable muscle movers to see some more reviews.

• K

  Kellie Zakolski

  1.0

  Would not even give them one star.... horrible job, horrible customer service! My husband hired them in a pinch & we are incredibly disappointed! The kitchen & delicate items from my dining room buffet could have easily been packed separately & organized. When I opened the boxes to check them before our cross country move I realized what an awful job they had done. Delicate items barely wrapped, with items thrown on top, glass casseroles shoved & stacked sideways. There was no way these carelessly packed boxes could be moved & sadly with limited time I had to leave most of my kitchenware behind in storage until I can fly home, assess the damage & repack. When I called the owner I voiced my concerns & asked to be reimbursed. He yelled over me, told me I was wrong, denied there was anything wrong with the pictures I sent him & belittled me for complaining. When I told him I would be forced to leave him a bad review he called me a bully & hung up on me. Moving is tough, emotionally & physically. This move was made worse & felt like a violation due to Econo's poor job & negative attitude. In the past we have hired Onsite for packing & moving....they are exceptional & professional. I'm so sad they were not available this time. I also recently hired Making Moves, they were with me the day I opened the diaster boxes from Econo & agreed it was a unacceptable. I highly recommend Making Moves. DO NOT hire Econo unless you want all of your possessions damaged!!! In response to your defense post...you’re making some bold assumptions & accusations about my character. The reason for the time difference with the calls & why we hired you is that we relocated for work to the West Coast & I’m not really concerned about honoring the time difference when you chose to treat me like garbage. Right now it’s your word against mine but every box I unpack with damaged items I’ll keep documenting. You’re right too, faith in God really does help with letting go of the hurt people inflict on others & I certainly hope he inspires you to be a better human being & business owner

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  Response from the owner

  Everything was packed to your husbands explicit instructions! My business packed your boxes with the material you furnished. You ran out of packing paper before we were done but not before all your glass and dedicates were wrapped. We did not load or unload your truck where your damage likely occurred since my employee, your husband and myself saw the packing we did on the day in question was good indeed! We get paid by the hour! For no reason would i not take my time and make sure every item is secure! Furthermore when you contacted me i emphatically asked what you saw fit as adequate actions to rectify your complaints,(seeing as how the crushed plastic bowls in the still perfect box could not have been very expensive), you start ranting not even hearing what i said! Calling and texting all times of the night and morning drunk (1,2,3 a.m.) is harassment and bullying! If its one thing we are is polite as expressed repeatedly in many other reviews. All this and Advertising other moving companies in my reviews is a little excessive for three plastic salad mixing bowls! I have no problem replacing them once this fraudulent review is removed! We do excellent work and that is why your the only bad review in the several years of advertising with google! I hope you find Peace from what ever it is bothering you....cause at 130-2am....its not Econo Muscle Movers! God Bless!

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