Elite Moving & Packing LLC.
Creek, Louisville, KY

Elite Moving & Packing LLC. Reviews

3.6 stars based on 11 reviews

Featured Comments:

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  Patrick Hoagland

  1.0

  RUN!!!! DO NOT USE!!! My best friend had a reservation with elite moving in the late afternoon to pack and the next morning to load her apartment into a pod for shipping. both her and her mother had to move, so in order to book both of them they required a $275 deposit. I was asked to be there when they packed and loaded everything as she is a single female living by herself with four men coming to her apartment. The day of the pack they messaged and said that they were with another customer who had requested more time because they would not have gotten finished. They asked what would be better to come over later or just wait till the next day and never acknowledged her messages to come over later that day. Then never showed up that day or the next. Upon request for a refund bc they never showed , they have since stopped responding at all. The claimed to be very professional and a long standing business..... Very unprofessional!

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  Sheryl Paxton

  1.0

  Don’t even think about it! Darrin is a thief! I paid Darrin $60 for a quote which was supposed to be credited when I used them. I paid a $275 deposit and booked a date 3 weeks in advanced. He could not show up on that date and didn’t let me know until 4pm the day of the move. He promised he would be there the next day, and again backed out. He promised he could be there AGAIN and still did not show up. We had to book someone last minute on a holiday, paid more than twice as much as his quote. I had to pay four extra days rent on my apartment, and he said he would pay me if I showed him that they charged me extra. FOUR MONTHS LATER, and he has not paid me my $60, he has not paid me my $275 deposit, he has not paid me the extra rent I had to pay, and quit returning texts and calls a month after he told me a check would be in the mail. I would never book a company that has stolen money from a previous customer. I hope you won’t either!

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  Lady Koy

  1.0

  The owner of this company name is Darrin Meade. I used google to find a packing and moving company. They were one of the ones that came up. Mr. Meade assured me they were professional with many happy customers and years of experience. I am very sick. I am chronically ill. My mother just got out of the hospital so we turned to Elite to use their services. They were suppose to arrive on 2/17/21 between 10-11 to pack and then return on 2/18/22 between 10-11 to load the pod. M. Meade reached out to me after he was already suppose to be at my apartment to tell me his current customer was paying for additional 3-5 hours and he would arrive around 4pm instead or could come in the morning at 9 and do the packing and loading in one day. I selected the option for him to still come that day even though I was pretty weak. Mr Meade and his company never arrived. And did not communicate with me until almost 11pm after my mother reach out as well and I asked for a refund. He was pretty unprofessional and claimed he had been waiting for me to respond but realized he never hit send in his message. He promised to be there in the morning but no called no show. Wouldn’t answer the phone, wouldn’t return text messages. I finally submitted a request through cash app for a refund of my $275 deposit. He declined the request but never responded to me. I had sent him a couple of additional text asking him to please do the right thing and refund my money. Darrin was made aware of my poor health. He is also aware of my mental challenges. He took full advantage and stole from me. Upon further research I learned this has been done to many people. Multiple Google reviews state exactly what has happened to me. I was advised to file a police report. I did so today and am pleased with just how serious they took. I was worried because of then amount they may not but they have. I am so sadden but this. I sadly have brain damage so I do not remember Mr. Meade but I apparently went to school with him. Though I can’t remember him, there was a level of comfort there knowing that. After sitting up for 2 days waiting for Darrin, my body has gone into a horrible flare up. All the stress this has caused has become physical for my body. I praying this doesn’t land me in the hospital. To be honest I am very nervous to post this review. I am worried about Retaliation. But I cannot let this happen to anybody else. I wish I would’ve seen the reviews of the people who are brave enough to post their experiences before this happened to me. I would have never gone with his company. He will eventually be forced to give my money back by law along with any money I’m out of because of what this has calls. But I wish he would’ve just done the right thing instead of putting me through all of this. It’s bad enough to not show but then to essentially steal from me. most companies would at least make an excuse for why they are delaying the refund. He has said nothing but has clearly read my messages. Please please look elsewhere for your needs.

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