Extra Space Storage
Mateo, Santa Fe, NM

Extra Space Storage Reviews

4.9 stars based on 468 reviews

Featured Comments:

• K

  Krystal Patton

  5.0

  I was looking for an indoor storage unit that was close to home and within a decent price. Tried the first Extra Space facility but it was closed. I just happened to drive right past this other facility and there was someone in the office. He was very helpful in determining which size of unit would best fit my needs. He willingly showed me both units and went over prices. Informed me of the keyless entry with their app. Overall experience was great and this office was extremely helpful during my move in. I would definitely recommend this location.

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  Response from the owner

  Thanks, Krystal! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!

• e

  ellen jantzen

  4.0

  Really 4.5 stars!! Very nice and safe storage facility. It is kept quite clean. All units are easy to access. Only downside is the rent is a bit high, but they are will to work with you on this. Each unit is spacious and sealed off from the adjoining units.

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  Response from the owner

  Thank you for your feedback, Ellen! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

• K

  Kerry Connor

  5.0

  I have rented a unit at this facility long term and have only positive things to say about it. The facility is very clean and secure! The staff is friendly and responsible, in particular I’d like to mention Alexis. Alexis is competent, knowledgeable, respectful and kind, I can’t say enough nice things about her and how capable she is dealing with customers. This is a well run facility that I trust completely!

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  Response from the owner

  Hi Kerry. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alexis! Our team is dedicated to making sure your experience is great. Send us an email at [email protected] if you have any additional feedback in the future.

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