Extra Space Storage
US-70, Clayton, NC

Extra Space Storage Reviews

4.9 stars based on 287 reviews

Featured Comments:

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  Steve Agbayani

  5.0

  This storage facility has the most pleasant and helpful staff! The facility is clean and easy to access after hours. They also have moving carts that are free to use while moving items off your vehicle and into the storage unit. Online access to your account is easy too. I highly recommend this storage facility if you are in the area!

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  Response from the owner

  Thanks for the kind words, Steve! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (919) 243-0652 if you need anything.

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  Christina Palma

  5.0

  Really great people loved this place they were Soo nice and even helped me find other options to help me be able to get my stuff out of storage and even made sure that I was a really happy customer. A great attitude goes a long way everyone just doing their jobs and trying to do it with a smile 😁 they always had a smile on their faces when I came in. They love it when you show up even though I owed some money, still showed my face and they told me thank you, for at least coming in person. I was kinda embarrassed but I said what if I was in their shoes and was doing their job I thought 🤔 maybe it's stressful for them at times they are just trying to do their job just like everyone else🙏😇 It's climate controlled so your stuff will never mildew and just gotta keep communication open and if you need help just talk and try to solve the problem together but just be honest with them about your situation and they do they best to help as much as they can. I definitely recommend this place to everyone out there. It's worth the money. God bless everyone who reads this and may God help everyone in these times.

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  Response from the owner

  We think our team is great too! Thanks for the positive review, Christina. We're glad our team was nice, helped you find other options, and made sure you were a really happy customer. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

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  Starr Harris

  5.0

  We dropped in to check on our home contents in storage while our new home is being constructed. We’re always amazed at the cleanliness of the corridors and halls. No dank, musty, dirty smells. In fact, it smells clean and pleasant. My nurse nose knows! The lighting, and security cameras make us feel safe and secure as We look at our stuff and long for our new home to be completed. Thank you Dan and staff for looking out for your customers! I hope this is our last move, but I wouldn’t want anyone else to store our stuff! You’ve spilled us!! The Harris’s

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  Response from the owner

  Starr, Your review is greatly appreciated. We are so happy to hear you found our property clean, pleasant, well-lit, and secure. We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! We are happy to know Dan and the team have been a great help. Thank you for your kind words. Give us a call at 888-storage if you need anything.

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