Family First Moving, Inc.
Main, Kent, OH

Family First Moving, Inc. Reviews

2.8 stars based on 4 reviews

Featured Comments:

• C

  Cathy H

  1.0

  I used this company almost three years ago I was very pleased that I booked them for my current move they were my best movers I had ever had. I am sad to report that this move was the worst move I ever had. They quoted over phone 129 dollars per hour if I paid in cash. Day of move I was charged 136 dollars per hour. I had to tell them 3 times to put plastic protector over my mattress and box springs. They broke the mirror to my bedroom set. They never set up beds and put mirrors back on dressers. They also broke the screen door holder, and a ornament in my flower bed by door. None of which they communicated to me about. I would never use these movers again

• H

  HYDRAULICA official

  1.0

  Driver called an hour after their arrival window had expired to tell me their prior move ran over and was "bigger than expected" and that they would be unable to do my move that day. Offered an insulting 10% off and rescheduled me for three days later. The office refused to return my calls. It was lucky that I could still stay at my old place for those extra days or I would have been without a place to live. This company over books, plans poorly and treated my small local move as less important making no effort to correct things. I did not experience any of the "family values" they speak of as a selling point, in fact I did not even experience common courtesy. I can't discourage use of this company enough. They did a real number on me.

• J

  Joe Santoli

  5.0

  Great staff and great business values. Very east to work with. Love how they support their local community and veterans. Overall great company!