FedEx Ground
Valley, Miles City, MT

FedEx Ground Reviews

2.9 stars based on 14 reviews

Featured Comments:

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  Tanya Ayling

  1.0

  FedEx decided to ship my package back with out my authorization! I had been home waiting to receive my package and they simply decided to send it back to the shipper! My address was accurate and it is extremely easy to find. They had no right to do what they did and should be avoided at all costs! They apparently don't care about their customers.

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  Nathan mcclure

  1.0

  Have been doing business with this facility going on almost 9 years and has been a great place and great people to deal with. I run a small business and time is critical to me and Fed Ex has always been great about working with me as needed, 5 stars to this point. Recently this Nate Dunning has taken over and made receiving my packages, sending out packages and overall running of my business very difficult, i am not impressed at all. I like his comment "Call us or come out and visit we will treat you like family", yea OK. This is what i get "Only authorized people in our facility" and by the way don't dare throw an empty box in there trash can, you will catch hell. Considering going back to UPS.

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  Nate Dunning

  5.0

  An excellent place to work! Make sure you understand the difference between FedEx express and FedEx Ground before posting a review about customer service. My staff and I are very "by the book" and will do everything in our power to make sure your experience is outstanding. All you have to do is call us. A few of the reviews listed here are not about us, or misleading. Tisha's review is about a FedEx Express package not Ground. Lisa R says her package was delivered outside her house. Unfortunately that's how package delivery works. Call us or come out and visit we will treat you like family.

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