Movers

First Klass Movers
Memorial, Prattville, AL

2.6
(5)Check map
  • Phone:
  • +1 334-277-6010
  • Website:
  • http://www.firstklassmovers.com/contact
  • Address:
  • 1060 S Memorial Dr, Prattville, AL 36067
  • Hours:
  • Thursday8AM–4PM
  • CLOSED
  • Reviews
  • Map

First Klass Movers Reviews

2.6 stars based on 5 reviews

Featured Comments:

  • S

    Steve S

    1.0

    I chose First Klass because they just moved my neighbor. They seemed nice, and delivered a few blankets so I could wrap some breakables and move them myself. Their quote was a few dollars less than the other two movers so that, in conjunction with a referral, sealed the deal. They were suppose to show up with 2 people to pack on the morning of the move but nobody showed. No call, no notice, no show. My friend and I were forced to pack up the remaining, breakable items. Very disappointing and not what you want to deal with on moving day. The moving crew started out well, but as the move progressed they began to argue. Pretty soon they were literally screaming at each other! "F--- You!" and "I'm quitting!". This went on for 30-45 minutes. At one point, the lead guy told one of the workers to leave - to which he refused. It got so bad that I had to call the manager. She showed up quickly, but didn't take the situation seriously. I should add that the employee who was causing most of the issues did apologize to me later in the day. Their quote included moving a safe. This was a disaster as they had no safe moving equipment. The safe was dropped on my wood floors and damaged them. This also caused them to spend 3-4 hours on the safe, which I assumed was included in their "extra" safe charge. However I later learned I got to pay them an extra $210 per hour for multiple hours. Unloading started off with a bang. First thing the movers took my patio furniture, and their moving dollies through the side yard which is a vacant lot full of red mud. Needless to say, I spent the next hour washing my patio furniture, their dollies, and their shoes. I spend the next few hours vacuuming up red mud in my hallway. Damage was done at both locations. They broke the leg off a dresser, scratched the same dresser, broke a mirrored night stand, scratched my very expensive desk, dropped and broke my weights, scratched numerous walls, and gouged the wood trim on my front door. Oh yea, don't forget the dent in my wood floors from them dropping the safe (I think I actually have that on video). All and all the worst experience I've had in my 10+ Alabama moves. So when the bill comes its more than the quoted amount. Apparently the fee they charged for the safe didn't cover it (might have helped if they had the right equipment). They charged me $210 per hour over and above the excess fees because it took longer (again, they didn't have the equipment). So the bill is now $600 more (remember the packers didn't even show up). I complained, they knocked $200 off. Oh, and damage is covered at .60 cents per pound. I'm pretty sure that won't cover much. Anyway, I was told they'd come fix the front door but its been about 2 weeks and I never heard back about that. They did call to ask for the security code on my credit card though. Bottom line: The absolute worst, unprofessional moving experience of my life. I would strongly suggest you consider using someone else.

  • j

    johnred26

    5.0

    First off, quote was 100's below the next group. Second the guys, some of them not in uniform, but whatever, were friendly and kept moving stuff constantly. And third what one company quoted was a 3 truck move they did in 2 with only a single (albeit cheap)lamp broken

  • W

    Wyatt Lockhart

    1.0

    Drivers have absolutely no concern for the safety of other motorists. One of their cars (Honda Accord) was flying down hwy 82 at a minimum of 80 mph cutting off and tailgating anyone in their path.

More reviews (1)

Map & DirectionsDirections

Current Hours
CLOSED
  • Thursday :8AM–4PM
  • Friday :8AM–4PM
  • Saturday :Closed
  • Sunday :Closed
  • Monday :8AM–4PM
  • Tuesday :8AM–4PM
  • Wednesday :8AM–4PM

Nearby Moving Companies in Prattville

FAQs

  • 1. How Can I Make Contact With First Klass Movers?

    You may get in touch with them by phoning this phone number +1 334-277-6010. You can also visit their website to get email contact information.
  • 2. What Do People Think About First Klass Movers?

    You can see one of the customer comments on this mover below.
    "I chose First Klass because they just moved my neighbor. They seemed nice, and delivered a few blankets so I could wrap some breakables and move them myself. Their quote was a few dollars less than the other two movers so that, in conjunction with a referral, sealed the deal. They were suppose to show up with 2 people to pack on the morning of the move but nobody showed. No call, no notice, no show. My friend and I were forced to pack up the remaining, breakable items. Very disappointing and not what you want to deal with on moving day. The moving crew started out well, but as the move progressed they began to argue. Pretty soon they were literally screaming at each other! "F--- You!" and "I'm quitting!". This went on for 30-45 minutes. At one point, the lead guy told one of the workers to leave - to which he refused. It got so bad that I had to call the manager. She showed up quickly, but didn't take the situation seriously. I should add that the employee who was causing most of the issues did apologize to me later in the day. Their quote included moving a safe. This was a disaster as they had no safe moving equipment. The safe was dropped on my wood floors and damaged them. This also caused them to spend 3-4 hours on the safe, which I assumed was included in their "extra" safe charge. However I later learned I got to pay them an extra $210 per hour for multiple hours. Unloading started off with a bang. First thing the movers took my patio furniture, and their moving dollies through the side yard which is a vacant lot full of red mud. Needless to say, I spent the next hour washing my patio furniture, their dollies, and their shoes. I spend the next few hours vacuuming up red mud in my hallway. Damage was done at both locations. They broke the leg off a dresser, scratched the same dresser, broke a mirrored night stand, scratched my very expensive desk, dropped and broke my weights, scratched numerous walls, and gouged the wood trim on my front door. Oh yea, don't forget the dent in my wood floors from them dropping the safe (I think I actually have that on video). All and all the worst experience I've had in my 10+ Alabama moves. So when the bill comes its more than the quoted amount. Apparently the fee they charged for the safe didn't cover it (might have helped if they had the right equipment). They charged me $210 per hour over and above the excess fees because it took longer (again, they didn't have the equipment). So the bill is now $600 more (remember the packers didn't even show up). I complained, they knocked $200 off. Oh, and damage is covered at .60 cents per pound. I'm pretty sure that won't cover much. Anyway, I was told they'd come fix the front door but its been about 2 weeks and I never heard back about that. They did call to ask for the security code on my credit card though. Bottom line: The absolute worst, unprofessional moving experience of my life. I would strongly suggest you consider using someone else."
  • 3. What Is the Address of First Klass Movers?

    First Klass Movers is at 1060 S Memorial Dr, Prattville, AL 36067. Use the map above to discover the shortest path. If you are intending to move to a new home, you may find the best home moving company with NearbyMovers.
  • 4. What Is the Opening and Closing Time For First Klass Movers?

    The business hours of First Klass Movers are shown below:
    "
    • Thursday: 8AM–4PM
    • Sunday: Closed
    • Monday: 8AM–4PM
    • Tuesday: 8AM–4PM
    • Wednesday: 8AM–4PM
    • Friday: 8AM–4PM
    • Saturday: Closed
    "
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