Gentle Movers Boston
Business, Boston, MA

Gentle Movers Boston Reviews

3.2 stars based on 28 reviews

Featured Comments:

• S

  Stella Wallace

  1.0

  Horrible do not use. Charged way too much money,broke so much stuff, ran out of supplies and then charged me $224 for supplies. Complete nightmare

• D

  Dylan Levy

  1.0

  I dont even know where to begin. From start to finish, this has been single handedly the worst experience with ANY company in my lifetime, much less a moving company. To be honest, many moving companies were not providing services due to the pandemic, so I was forced to use gentle movers Boston as I needed moving and storage fast. What could go wrong? Spoiler alert: ALOT!! The manager there: “Abby” is extremely unresponsive and disrespectful to his customers- and that is if you manage to reach him. They basically held my items hostage and charged me ridiculous fees just to get them back- even when doing it myself. When my things finally arrived- it was packed so horribbly that all of the furniture was broken upon arrival. To add to the trouble- one of my most expensive pieces that was in their possession for storage was MISSING. When I inquired about this, the owner denied that they ever had possession of the item- and essentially put the responsibility on me for losing it- even though I have records of them taking it. People- do yourself a favour and avoid this company at all costs. They are dishonest, unproffessional, unreliable and disrespectful to top it all off. I was hung up on many times whilst trying to find a solution to get my things back. I dont even care about my things at this point- I am just relieved to not have to communicate with these people anymore.

• J

  Joshua Trinanes

  1.0

  Absolutely terrible sham of a company. My mother passed away and it has already been a long and emotional journey. Her tab has been paid and is up to date. But when I went to pick up her stuff I’m now being forced to pay almost 800$ for a mandatory group of movers to move her items to a loading dock. We didn’t need this as we had a group of family to help us. But of course we are being forced to use their movers, when it’s listed on their page as an “option”...

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