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Grand Strand Moving & Storage
Ferry, Conway, SC

3.0
(10)Check map
  • Phone:
  • +1 843-234-1181
  • Address:
  • 141 E Cox Ferry Rd, Conway, SC 29526
  • Reviews
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Grand Strand Moving & Storage Reviews

3 stars based on 10 reviews

Featured Comments:

  • A

    Alex Wetherell

    1.0

    By far the worst moving experience I've ever had with any company. To start from the very beginning, I called and scheduled the GM to come out and give me a quote on my move from Myrtle Beach. The GM arrived 30 minutes before our appointment and spent less than 5 minutes inside. He didn't bother properly inventory all the items I had to move and added packaging items to the move that were never used. Fast forward to moving day, the moving team was scheduled to arrive between 8:00am and 9:30am. The team didn't show up until 10:30am. Now, the tardiness didn't bother me, as much as, the fact that the 26ft truck was already 1/3 full of someone else's belongings. I knew from experience that my house was going to take every foot of that 26 foot box truck. Nevertheless, the moving team lead assured me that all of my stuff would fit. However, we quickly found out that this wasn't true. I was informed towards the end of the day that they would have to call another truck to get the rest of my stuff. The only caveat is that the truck would arrive 3 days after the first truck. I called the office to get clarification and they explained to me that due to Hurricane Matthew, other people's moves had to be shifted around in order to accommodate all the other customers. I understand that life happens and I agreed to have the second truck come pick up the rest of my belongings. However, I wasn't prepared for the movers to start smoking marijuana outside my house as they were finishing packing up my first truck. I was appalled and just wanted them to deliver my items safely, so I didn't say anything as it happened. That was my fault. The next day the movers were supposed to arrive at my new residence in Charlotte at 10:00am. The moving team didn't arrive until 12:30pm. As they arrived they seemed angry and smelled strongly of Marijuana. Again, I said nothing because we had a long day of moving in ahead of us and I didn't want there to be any hostility. Upon unloading my items, there were close to $1000 in damages to my items. I understand things break during moving, but a box marked "fragile" should not be on the bottom of a large stack of boxes. All of this could have been forgiven and worked out peacefully, had the GM been willing to call me back or speak to me over the phone directly. Rather, I had to speak with the front office ladies and play telephone tag in order to get anything done. This is extremely unprofessional and is not how business should be done. After all is said and done, I was able to recoup $350 from the moving company for the damages to my belongings. This is fine considering I had a $500 deductible with the company provided moving insurance. What was unacceptable is the fact that the GM proceeded to tell me that I got the "cheapest move in fu*king history" as he yelled at me through the phone when I was speaking to his receptionist. The only redeeming quality of this company is the front office staff minus the General Manager. I have moved several times and have never experienced the level of disrespect and unprofessionalism as I have from Grand Strand Moving and Storage. If you want a poorly coordinated move with unreliable movers, you've found your company.

  • K

    Ken Seibert

    5.0

    Used Grand Strand Allied to move family from Conway, SC to Tampa, FL. Our crew was lead by husband and wife team Chuck and Loretha. Chuck and Loretha are both drivers and have both worked for Grand Strand for over 30 years. They were extremely professional and took great care to protect our furniture and our new residence. The move was extremely smooth on both ends. I highly recommend Grand Strand Allied!

  • C

    Christopher Perkins

    5.0

    Packers where on time and very respectful of me and my things. Packed in a timely fashion and a joy to be around movers also arrived on time and where very respectful of me and my things had no issues with things being loaded and nothing broken movers also did a great job I highly recommend allied the best moving company I've ever used

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