Happy Homes Moving
Stagecoach, Apache Junction, AZ

Happy Homes Moving Reviews

3.6 stars based on 47 reviews

Featured Comments:

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  Cathy Peterson

  5.0

  Excellent!! My father passed and we had to move Mom out of their home, to my sisters house. My sister hired her own company to move her share of house. She was quoted $440 , when arrived...$1400! Charged for weight of items, dolly use, blankets, etc.. was 20 miles away. Happy home...oh my goodness! Christina quoted me appropriately $385.. total move $355!!! Binding contract, no hidden fees! Jim and Remington were so awesome! Efficient, knew what they were doing! Remington even checked me on tape on dresser drawers, no! tape ruins finish.. he removed it!.(other co taped everything closed!) They were the most personable , nice , and even funny! I would recommend Happy Home Moving to everyone I know!!!

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  Cathy C

  1.0

  AVOID THIS COMPANY AT ALL COSTS! Christina is a LIAR and John is nonresponsive. I paid for a move for family as a gift and the movers did not show as promised day of move with no prior notice, they hired out contractors, 1 of which quit on the spot, the others that made inappropriate comments to female family members and made everyone uncomfortable. The furniture was placed stacked on top of other furniture with no protection, no bubble wrap, and just old used blankets. The 3 movers complained that John the owner did not provide any supplies which was evident. We had to make an emergency run to the store for supplies on our dime. The contracted movers damaged doors, door knobs, and walls in the old home which had to be repaired. They then damaged the furniture that was moved (one marble kitchen table that we begged each mover to please take special care of this item and this was broken while loading), we had aside from the marble kitchen table damaged, entire master bedroom set with headboard smashed out completely, dresser mirror missing chunks on both sides, drawers jammed/damaged, fridge had indentations, washer/dryer scraped and dents, another table that had scrapes, an entertainment center with significant markings since furniture was loaded on top of it in the truck. Upon arrival at the new home, the movers refused to reassemble stating they did not disassemble. The contract stated they would reassemble and it clearly shows how they run their business when their movers quit on the spot citing John and Christina as the issue. Once we moved, we contact the owner and Christina again to attempt to resolve indicating we could not pay for the remainder of the move since we now had well over the cost of the move in damage total, so we need help to repair. Christina mentioned $10k worth of coverage up front and then once we mentioned all the damages her response was "what the f" and she could not believe it. She refused to file with insurance till we settled the >$1000 bill but we could not given that now we are out thousands for furniture damage, we need help to repair first. Christina led us on a wild goose chase with some repair place she claimed to know well in the area where the new home is. Turned out she lied again and the owner of the repair place has never met her before, the repair man came out and assessed damages stating he had never seen anything like this before and the movers should pay for all damages before we settle the remainder of the moving bill. Avoid at all costs because there are much more qualified movers, this is a family owned fraud business that looks to pull this on the regular and get away with it because they let you go on a wild goose chase till you wear out. Christina promises to call and that John will take care of it, then we had to make several calls. 1.5 months later and we had to pay out of pocket for the kitchen marble taken or it would not be used at all and we would be eating on the floor. All all other furniture is still damaged. Save your precious time, energy, and funds, this is a circus not a business.

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  Sue Kuhn

  1.0

  On the recommendation of a friend, we called Happy Homes Movers. We, however, did not have the great experience that she did. Two guys came when I was expecting three. One of them was friendly, the other was not. This was a move from a storage unit to a house. The company that moved us into storage was professional and everything was wrapped and packed properly. So I thought this would be a fairly simple move taking maybe 5 or 6 hours. Thes guys were slow, and it took almost 10 hours! And get this - they didn't put anything together (beds, desk, dining room table, etc), nor did they unwrap the furniture. The unfriendly guy seemed put out that we had so much stuff. He even commented, "You have a lot of stuff." And he wasn't happy about it. But they were told up front it was a 3 bedroom house. Also, they came right in walking all over without putting any paper down on the floors or covering their shoes. This is a new build!! I now have stains on the carpet and scratches on the wood! I am highly disappointed.

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