HomeTown Hot Tubs LLC
2nd, Silvis, IL

HomeTown Hot Tubs LLC Reviews

4.9 stars based on 144 reviews

Featured Comments:

• A

  Alex Spurgetis

  5.0

  I had a great experience working with Caesar to buy my first hot tub. He is very knowledgeable about his product and his craft and gave me a great price on a new tub. I would highly recommend Caesar to any prospective hot tub buyers!

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  Response from the owner

  Thank you Alex. I really enjoy talking to you and I can't wait to help you in your journey to your 1st hot tub.

• O

  Oliver Owen

  5.0

  This is how customer service should be done. Caesar and his team are absolute professionals. Our old hot tub was beyond repair and was not going to be easy to remove. It sat three feet below a deck with little access to most sides. Caesar met on site and came up with a plan to remove the hot tub as well as to install a new one. He came out on the day he said he would, and removed the old one. The next day he connected power, ran it through tests and started it up. I saved thousands over going to a big box and besides that, Caesar is always willing to answer his phone, answer any questions I have and is very diligent in making sure that I was happy with the product and service. Once we had the hot tub picked out, it was installed within ten days. Our other bid was twice as much, did not include install or removal and the hot tub would not have been available until late July. There is nothing wrong with purchasing from the bigger stores but once you meet Caesar and discuss your options you will see why I went with and will always stick with HomeTown Hot Tub. Thanks again Caesar, we love it!!! - Oliver

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  Response from the owner

  I am very happy you guys love your Spa. Thank you for choosing us and we will always be there to answer any questions or help with anything. Thank you Oliver and your family.

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  Nick Ohrstrom

  5.0

  Cesar has been great to work with. Absolutely no pressure and genuinely wants to make sure you get the right spa that will meet your needs. One of the best sales experiences I have had in a long time, so refreshing.

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  Response from the owner

  It was my pleasure working with you. I don't like to pressure anyone on making big decisions. You are so great to work with also . Thank you Nick and family.

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