Illinois Movers Inc
Lehigh, Morton Grove, IL

Illinois Movers Inc Reviews

4.6 stars based on 224 reviews

Featured Comments:

• S

  Sheila G

  1.0

  The worst experience of my life, Illinois Movers made me Ill. They demonstrated total disrespect and the poorest handling of my personal household items. I was in my apartment for two years and bought new furniture to furnish it before this move. This company has no concept of customer service nor proper handling of personal property. They should not be in the moving business. I provided food, beverages and power for the team while they were loading my items for pick-up. I had carefully packed and padded my items using professional materials. Labeled contents and had everything laid out. My experience: -You could hear furniture being bounced and drug down the stairs. -The movers stopped my toilet up using paper towels instead of the toilet paper- one of them had diarrhea and I had to thoroughly reclean my bathroom. -I set items and taped them off in a do not enter zone- do not know how some of those items wound up in the delivery. -At pickup-they damaged walls moving furniture Unprofessional- one of the workers checked the paperwork I was signing, looking for the tip. Angrily tossed the paper down on the counter. I am considered a generous and fair tipper when it is merited. Did not deliver on time. Because they delivered late, my son had to accept delivery as I moved on to my next assignment. He called me in dismay as they began unloading the truck. He and my neighbor were incredulous of the damages they saw being unloaded. My neighbor being a carpenter, immediately took several items in to his shop to repair. Many things were just moved to the curb for trash pickup. I had purchased many items new within the previous year, they were in exceptional condition until delivered. After the call from my son, I called the company who explained most people have the best experience- well if that’s the case I feel doubly insulted that my belongings were treated so poorly. When you see the condition of the boxes and furniture, you can only conclude deliberate and unabashed disrespect for my property. I did not pay discount or bargain fees for this move. I paid significant money for the poorest quality service. -Caster broken off the bottom of a very sturdy sleeper sofa - new corner dining shelving battered - resin planter dented in on side -new metal garage organizer broken in on back and dented on front -metal desk mangled beyond recognition or repair -new dresser scratched, marred and back panel pulled off -rattan patio furniture frame bent and rattan marred - new jewelry armoire leg wrenched off -heirloom settee pulled apart -new metal shoe racks scratched and marred -new wooden shoe rack scratched and gouged -new black console sofa table destroyed -storage container lids broken or lost -new dining room set scratched and gouged -I had purchased durable mattress covers only to have them delivered ripped. -shipping boxes crush along with contents, glasses padded but items pulverized and unrecognizable. -Boxes delivered upside down when right side up is clearly evident -Night stands marred and scratched The pictures will speak for themselves…

• K

  Kade Nelson

  5.0

  They worked thoughtfully and in a timely manner, taking care of all items and delivering them safely to their new destination. They were professional and friendly and wore masks the entire time, despite the heat and difficult work. The company was quick to respond to questions, like requesting a quote and confirming the move date. I would use Illinois Movers again and recommend them to anyone looking for a safe and quality move.

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  Natalie Hernandez

  5.0

  From the quote to the reservation they were professional and helpful. The 4 man crew quickly loaded up our packed items, carefully disassembled our beds and wrapped the furniture. They unloaded all our items and put them exactly where we wanted them at our new place. We definitely recommend them for your move!

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