Interstate Moving & Storage
Ocean, Greenland, NH

Interstate Moving & Storage Reviews

2.1 stars based on 11 reviews

Featured Comments:

• K

  Karen Layne

  1.0

  If I could give a zero rating I would. This is the worst company to deal with. I am a DirectBuy member and this is who they use for delivery. Never deliver goods when promised and then when you are able to pick up at their facility they still charge you for white glove delivery and they never did it. Takes forever to get money back. Received call that they would deliver on Monday, I wait no one calls with whether it will be am or pm, I call and they said we don't have a delivery for you. Make them research and then get a call that states they misfiled paperwork to deliver on Wednesday. So I take off Wednesday and called on Tuesday and they say they will be here between 8 and 12. It is now 8:40am Wednesday morning and I get a call and they say the truck is full and they can't get my order on it so they have to reschedule.... I am now pissed.. ask to be transferred to manager, they put me through to voicemail. Call back and get sent to voicemail. Call again and ask for manager by name - Lance - they said he is in but must be on the floor and can't get a hold of him because they don't have a paging system. Okay, I ask for his manager, which is the owner - Alan. Asked to get put through to him and go to voicemail several times... So end result, never gave me a new delivery date Two days spent waiting and no goods DO NOT USE THIS COMPANY IF YOU CAN HELP IT.... THEY ARE TERRIBLE.....

• M

  Michael B

  5.0

  I read the bad reviews and was expecting the worst for my kitchen cabinets. Interstate was on time and were able to find me way up in the White Mts. They communicated with me in advance and gave me a four hour window and then called when they were an hour away. They were expecting a tough haul up my driveway but they did great and unloaded everything in a timely and efficient manner. Very polite and hard working. no complaints. These guys did very well. Derrick and William helped me check off the 17 items I had delivered. They get gold stars from me. if you kick people when they mess up, you should give them props when they exceed expectations. Thanks!

• T

  Tanya Hall

  5.0

  My experience was so great that I took the time to write a short letter to the management team to let them know how wonderful it was to work with Barry, the gentleman who delivered 10+ items from Restoration Hardware. He was on time, professional and gave me a 45 minute window upon arrival which I have never experienced with any delivery. Usually its a 4 hour window and you have no clue during that time frame when they will be showing up. Barry - thanks again for everything!

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