Johnson Storage & Moving
Norte, Albuquerque, NM

Johnson Storage & Moving Reviews

4.7 stars based on 47 reviews

Featured Comments:

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  Robin Beatty

  5.0

  Ralph Aragon, from the very beginning, was personable, professional and extremely helpful. The crew that packed us out was amazing! Lorrie Alvarado kept us in the loop as the driver moved across the country in some dicey winter weather. Both Lorrie and Ralph kept in contact through the entire process - pick up to delivery. Cory Begay, our driver, and his mate, Zack, delivered our household goods on a 5F morning in northern Michigan on time and very quickly, too! The entire team of folks who worked on our move are excellent!

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  Response from the owner

  Robin, we're glad to hear everything went well and you were pleased with your move. We know moving can be stressful...especially when the weather doesn't cooperate. We're glad our team could put you at ease. Thanks for the great review.

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  Leslie Fabian

  5.0

  From the moment Tom Reichert came to our home in Gallup (a 2-hour drive from Albuquerque), we knew we were in good hands! Tom was considerate, informed, and professional, all along the way. Ours was a strange situation, as we scheduled our move, then rescheduled at least three times, over a 3-month period, due to our buyer. Tom couldn't have been more cooperative and supportive, despite our multiple changes. Each time we texted or called him, he responded almost immediately, with patience, kindness, and calm assurance! When we finally got to packing/moving days, our packer stunned us with his speed and professionalism. It was a pleasure to observe him. He was joined on day 2 or 3 by another pro, who assisted in loading the van, then took off with our belongings. We had no qualms whatsoever! Our things were then in storage at Johnson for over 4 months, as we were traveling to determine where to retire. Finally, we received our shipment in Virginia, with another great truck driver and two strong, efficient men, to unload and carry it all upstairs to our new apartment. Honestly, we can't say enough good things about Johnson. The team effort was outstanding, and Tom Reichert was absolutely the best!

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  Response from the owner

  Greetings Leslie, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Best wishes to you as you settle into your new place in Virginia!

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  Emily Ennis

  4.0

  Johnson was able to come through for me quickly and the online estimate made it very easy and accurate. The packers/movers were careful and professional. The challenge of moving in a pandemic was real, including a period of storage before the final move out of state, but handled well. Some challenges in reaching the needed folks at the facility but overall a very good job done by all. Special kudos to Tom and Lorrie.

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  Response from the owner

  Hi Emily! We're so pleased to hear we were able to accommodate your needs and that you found our crew to be pleasant and helpful. Our goal is always to provide our customers with a smooth and stress-free move, no matter the circumstances. We'll make sure to share your kind words with Tom and Lorrie. Please accept our best wishes!

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