Leonard Buildings & Truck Accessories
Robinson, Henderson, NC

Leonard Buildings & Truck Accessories Reviews

4.6 stars based on 31 reviews

Featured Comments:

• J

  Jonathon Helsius

  5.0

  I purchased a Leer truck bed cap for my RAM. William was very helpful in explaining the different options. He also stayed in frequent contact updating me on the status of my order. The cap arrived several weeks sooner than expected. The installation took less than an hour. Great job by everyone there. Couldn't be happier. I will definitely go back and maybe buy a trailer!

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  Response from the owner

  Hi Jonathon thank you for posting your positive review. At Leonard, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.

• C

  Chris Paynter

  5.0

  5 stars just isn’t enough to describe the service that Tyler and team gave me! I had everything laid out in my head exactly how I wanted it and where I wanted every light and switch and they exceeded all of my expectations! I couldn’t have been happier and their customer service went above and beyond! They went out of their way to get everything perfect for me. I just can’t express enough how pleased I am with the team at Leonard’s Buildings and Truck Accessories in Henderson, NC. They definitely have a customer for life!

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  Response from the owner

  Chris, thank you so much for shopping at Leonard for your truck accessories! We stock a wide variety of truck and trailer accessories at competitive prices. Our expert staff can install everything we sell professionally and promptly. For nearly 60 years, excellent customer service has been our top priority, and we are proud to have Tyler on our team. Over the years, Leonard has also offered the best made in the USA sheds and trailers. There are several flexible monthly payment options to meet your needs. We genuinely appreciate this great review, and we look forward to serving you here again soon.

• B

  Bruce Pumphrey

  1.0

  So very disappointed. Very nice guys and very helpful in finding what we wanted. The disappointed came when the Zero Percent Financing for 12 months was not actually "Same as Cash". The price for a $1999 Tonneau Cover jumped $102 (5%) when we indicated we wanted to take advantage of the "Free" 12 month financing. $102 is NOT Free. They indicated that's what the finance company charges them to process the application. Most finance companies that provide this financing do so to get the 18-22% retroactive interest when people miss a payment by a millisecond. We chose to buy elsewhere because of what we feel were deceptive advertising practices. I don't care if an item comes gold plated for free. If the retailer is not up front and honest, I go elsewhere. I blame this on the owners not the staff who again were very helpful. I am sorry to have to write this. Bruce Pumphrey

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  Response from the owner

  Thank you for taking the time to share your feedback, Bruce. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so one of our team members should be reaching out shortly.

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