MAP Moving
Powell, Emeryville, CA

MAP Moving Reviews

1.9 stars based on 58 reviews

Featured Comments:

• N

  Natalie Garrett

  1.0

  AVOID AT ALL COSTS! My contract was sold to this demon of a company. They will under quote you, load your stuff, then demand more money. They will also demand more money to get your items off of the truck at your destination. Do your research and chose a moving company that is door to door and does not sell contracts. I ended up spending as much as I would have hiring a reputable company. And their 'customer service' is a joke. She treated me like I was in debt collections.

• I

  Ian Bloom

  1.0

  TL;DR: Avoid this company at all costs. My move was subcontracted out to MAP moving and storage (which was a surprise to me) who have incredibly poor reviews and this felt like a bait and switch. My quote managed to grow over $800 on pickup. My desired delivery date was not communicated to MAP by mission moving at all. I was told on pickup by the driver that delivery would be the following day. MAP will not be delivering our items for another 5 days, which is well beyond any estimate delivered by either company while we sleep on the ground. At this point it’s pretty clear I should’ve done this via U-Haul since it will take this company an entire week to ship my items 180 miles to a neighboring city. I’m completely disappointed by their professionalism, prices, customer service, and really feel like I’ve been scammed. I will file a complaint with the DOL in case others are checking there instead.

• J

  Jasmine C.

  1.0

  If I could give it a 0 star, I would. Got connected through a "broker" company - which they really helped us settle things. MAP Moving movers who came to pack our stuff were great - kind, quick and efficient workers. However, once they take your stuff, they are so rude and unprofessional. We were promised a 3-10 day delivery from the first date of availability which we chose. It's been 9 days and we called just to get an update. Customer service was RUDE and UNPROFESSIONAL, specifically speaking about the representative named RACHEL LEVI. Worst human being I have ever experienced in my life. She yelled over the phone at me, cut me off, even told ME off that I'm rude (I'm the customer paying YOU to do a job). She was screaming and hung up on me without giving me any answers .MAP MOVERS, you need to train your employees better and also work on your business or just disappear over all. Can't stress enough to read reviews before doing business because they speak VOLUME to what the company represents, which in this case is pure trash.

More reviews (2)