Mini Storage Depot
Brick, South Bend, IN

Mini Storage Depot Reviews

4.1 stars based on 59 reviews

Featured Comments:

• B

  Brandon Lee

  1.0

  Made the mistake of trusting Mini Storage Depot while on a tight budget. Their software inadvertently charges more than what is in the contract. Left a message about their software issues, and haven't got a response yet. Will be cancelling my unit by the end of the week. Update*** Got call from front desk clerk. Also found out I was also being charged an extra $9 for insurance, even though I submitted documentation that the unit would be insured through my house insurance. That extra $24 Mini Storage depot withdrawn from my bank triggered a fee of $37. So $61 in unnecessary fees so far, and I have only been there a week! July 26 start date.

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  Response from the owner

  Thank you very much, Brandon, and for looping u in the issue. We are sorry to hear that we did not exceed your expectations. If you have any questions or concerns please call us at (574) 575-4933. We are sorry for any inconveniences and we thank you for being a valued customer.

• J

  Jonathan Merkle

  5.0

  I love that the storage facility is right off the freeway, it makes it very conveniently located. I recently relocated to South Bend and needed a couple storage units. I picked Mini Storage Depot because their rates where very competitive and their customer service was outstanding. The gals in the office were so kind, professional and helpful! They gave me great suggestions as far as things to do locally and were very accommodating. Last minute on Saturday, I needed an additional storage unit and Mary was quick and amazing. Thank you!

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  Response from the owner

  Jonathan, we are glad you enjoy the location of our facilities as well as our staff. Mary and the team strive to provide the best customer service for all tenants. Should you have any questions, please feel free to reach out. We would love to help! Welcome to South Bend, and thank you for choosing Mini Storage Depot.

• L

  Lindsey Power

  4.0

  I needed a storage unit in the South Bend area, and found this one was a good location for me. The manager set me up with a good deal, was very friendly and helpful. She was transparent with company policy and expectations. I was able to rent my unit quickly and without any issues. I only needed it for a couple months, but was glad that I went with this company.

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  Response from the owner

  Lindsey, thank you so much for taking the time to tell us about your experience with MSD Brick. We are glad you enjoyed your interactions with our staff. They strive to provide “plus-one” service for all the tenants. Should you ever have any questions or need storage space again, please don’t hesitate to ask! Thank you, Mini Storage Depot Brick Road.

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