Penske Truck Rental
Parkland, South Bend, IN

Penske Truck Rental Reviews

4.1 stars based on 84 reviews

Featured Comments:

• D

  Damian Mosher

  1.0

  Unfortunately I'm required by my company to fuel here. They have no consideration for drivers and leave people sitting waiting for fuel for extended amounts of time. I've currently been waiting 45 minutes while I watch people in the shop going about their day like I don't exist. Absolutely dred coming here

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  Response from the owner

  Hello Damian, thank you for your review. We apologize for your recent experience and would like to try to make things right. Please give us a call at (800)736-7531 for further assistance.

• T

  This Old Man

  4.0

  First off, just let me say WOW! That showroom was incredible. All the latest Penske models on display. Free flutes of glutton free motor oil while you wait in their upscale waiting room. Flat screen tv, pool (billiards for the lay people). And a complimentary key chain. I think it's 24 carrot platted. Very swanky. My only gripe would be that they took longer on repairs than what was quoted, but the free Penske logo bath towels made up for that. I would highly recommend their seafood plate.

• K

  Kev McD

  5.0

  I left Wisconsin early afternoon and was experiencing some abnormal shifting in my freightliner Cascadia. I was heading east toward New England, my home . I called my home base Penske truck center and described the symptoms. They recommended I get it into the nearest Penske service Center to be looked at. The nearest one on my route was South Bend Indiana so I called ahead and talked to Don, a technician. I described the situation to Don and he said he can’t guarantee he can fix it immediately, but he can at least take a look at it and make a determination whether or not I can continue on and make it back home. Don had it diagnosed within minutes but could not fix it at the time. Most likely a corroded wire to a wheel speed sensor at the rear. He said I should be able to make it back so off I went.. their facility was only a couple minutes off the interstate and I was in and out of there within 35 minutes. He told me exactly what I wanted to hear. I give this man and the facility he works at a five star rating because of his expert knowledge and speedy diagnosis of my problem.

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  Response from the owner

  Kevin, Thank you for sharing your experience. I have forwarded your remarks to Don's supervisor so they are aware of your satisfaction with the service provided. Thank you for choosing Penske. Joe

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