moveON moving
Wynn, Las Vegas, NV

moveON moving Reviews

3.2 stars based on 258 reviews

Featured Comments:

• j

  jearnold328

  1.0

  Please read!!! Do not give these guys your business. If we could give negative stars I would! This experience for my family noting but anxiety and to be honest probably illegal. My dad was moving from California to Florida to take care of my grandma. First they rescheduled pick up three times, costing extra days rent. Then they took over a month to actually deliver our items, we were calling every few days to follow up and they began screening calls. FINALLY after 30 days my dad received his “items”. Destroyed! Vandalized! Robbed! And there were other peoples items mixed into our boxes... lastly someone tried to break into his safe. Furniture, art and family photos destroyed forever :(. My dad was obviously upset when after paying $4000 they began unloading broken items, so the driver left.. did not bring anything inside or set anything up. Literally zero integrity... why would anyone move a truck full of broken items across country a month later and then drop them off at your door??... and charge you $4000. No call, no apology or explanation. Worst experience ever.

• T

  Tahmina Khanom

  1.0

  Long distance move. Northern isn’t really a moving company, they’re just middlemen who contract it to a 3rd party company. We got Moveon Moving (BBB rating 2.7 out of 5) - a company who showed up with the full liability protection crossed off even though the federal law requires them to offer it. Incredibly deceptive consultants - they will low ball your estimate to get you through the door. Our consultant Dean refused to do an in-person tour or even a video tour. They put the onus on you to report every single item you have, so they can claim ignorance and raise your price at the last minute (our estimate went from $6000 to almost $14k). Loaded our stuff on 4/26. Were told our goods will get there around May 10th at the latest by Norther. Received our goods on 6/4. Quote includes no liability insurance. They damaged many large item and many smaller items due to poor handling, loading, and storing. They ruined our new walls and floors while moving in. We’ve hired a lawyer. That should say it all. They tried to prevent us from writing a review by offering us $600, but we declined so we could warn others. AVOID THIS COMPANY LIKE THE PLAGUE. Our goods sat in a warehouse until END OF MAY. They tell us they have to charge us extra $1200 for a shuttle. We asked about the shuttle before loading, and both the Northern rep and the MoveOn said that they looked at our address on GPS and it looks like our complex should accommodate a shuttle. Our total cost went from an estimated 6k to nearly $14,000. Day of the move: the driver parks about 20-30 minutes away from our residence to load a smaller truck. They driver told us he’s the only one from MoveOn, the rest of the team was hired from a Facebook group. Basically, amateurs and not professional movers – and it showed. They gouged our wall badly, put some large dings by the stairs. The wood floor was damaged due to not using any protection. They get the first load unloaded, then drive 40 minute round trip with a new load.At approximately 8pm, driver tells us that he and the hired helpers had to leave. Driver had to drive back with a different load the next day. So we learned the real reason for the shuttle: so the big rig could get loaded with a new load while our stuff got unloaded at the same time! Again, realize that this was a full service move – meaning they were suppose to unload, move boxes/furniture into the correct room, and unpack boxes if we requested. None of that happened.

• K

  Kaitlyn Klotz

  1.0

  AVOID THIS COMPANY AT ALL COSTS. My move was picked up late with absolutely no notice. I was told my delivery would occur one week after pickup. My items proceeded to sit in storage for THREE MONTHS with no way to contact/little communication for company. When my delivery finally arrived, the driver dumped everything on the side of the road when I had paid to have it delivered inside of unit and staged. Many items of furniture were missing, TV completely shattered, dishes destroyed, received items that were not mine. When I contacted customer service, got an oh well not our problem don't know what happened response. Utter nightmare.

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