We Move Las Vegas
Harmon, Las Vegas, NV

We Move Las Vegas Reviews

3.6 stars based on 11 reviews

Featured Comments:

• E

  Erin Swanson

  1.0

  Everyone was extremely sweet over the phone up until the day of the move. They gave us a window of 9am-11am, we pre-moved everything into the garage and basically did the move for them, 11am rolls around and nobody showed up so we call and they tell us the boss needed to talk to the workers but they’re on their way. Noon rolls around and nobody, so we call. We got hung up on and a sassy remarks. Called the boss and he said “sorry what do you want me to do about it?” Horrible horrible service on the day of and now we are stuck trying to move with no movers. Awesome.

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  Response from the owner

  I have looked and looked and I do not find a reservation under your name. I'm not sure who you are referring to buy as I stated I have no reservation under Erin Swanson. Are you sure you have the right company.

• K

  Karen Mazolla

  5.0

  From when We Move Las Vegas arrived to when they packed up everything and went back to the depot, it was all smiles, laughs and a good time filled with anecdotes while they worked on my move. They didn’t even take a lunch; I genuinely think they had a good time and enjoyed my company. It’s nice to feel comfortable with someone while they’re in your house almost all day. These guys seemed trained in customer service. I’ve hired help before, and the moving team always had seemed.. like automatons almost programmed only to move furniture with no language skills installed. They do come off like a large company, which is great, but I hope this, moving team with personality business model they came up with pans out and becomes a standard. EVERY COMPANY SHOULD DO THIS. There were some nicks and scratches on some of my items, but since they felt like truly good and friendly people, it was like if my sister bumped something while moving my desk, and not it’s like I would make her pay for it and be upset. I WAS INSURED WITH THEM; I didn’t even file a claim to be completely honest (I should.. why not?). I really enjoyed my time working with the foreman too (Adam?). He did all he could to speed up my move, even though I was being charged by the hour, a rare show of empathy in the business world. I strongly recommend using these guys if you move in town. I even got a call by the owner after the move thanking me for choosing his company. Awesome! Totally awesome. If you read this Adam and company, give me a call. I’d like to talk again.

• m

  mil ing

  1.0

  I am a real client of this moving company! Do not use, do not use. You will regret it. They say they are insured but they damage so much. And wanted to give me 100 dollars. 69 cent per pound or something like that. Its not thev weight of what they damage its so other calculations used. They did over a 1000 dollars in damage. Not including a deep scratch they put in wood floor. Damage banisters moving out and moving in. Mattress was black from being dragged instead of carried. Leather couch rubbed to raw leather. Surround sound speakers busted on side. And a few more things damage. 11hrs and No appliances, all couches except 1 sold. 2 beds ect. Then at the end charged me overtime. What company you know, charges the consumer overtime for there slow employees. Don't use them many other options

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  Response from the owner

  I hate that anyone has a bad experience. As per your estimate it states that claims are .60 cents per pound for any damage. It was disclosed to you in writing. I'm not sure why you say we are not insured that's not true. No company could be in business without insurance... Lets make sure what we are accusing is factual. We followed the contact with your damage which you signed and dated. I know your upset but We did do everything they we were suppose to if there was any damage. We have since changed crews and I can say we have not had any issues since and I'm very proud of that. We try to stay on top of everything and make improvements when we have to. Manager

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