New Horizon Moves
Exchange, Mansfield, TX

New Horizon Moves Reviews

2.8 stars based on 9 reviews

Featured Comments:

• C

  Christopher Jackson

  5.0

  These guys are great. They showed up not just on time but a little early which was expected because they called first. They took the time to go over my moving its entirety they showed me how they were going to be wrapping and packaging and protecting my furniture my TV's my computer and my glass tables they were just all around polite and seem like they really knew what they were doing. They also took time to disconnect my washer and dryer and hooked it back up at the new location. They also took time to reconnect my cable and sit all my furniture back up and my beds they also help real rearranged a lot of my furniture. They were just all around polite kind and understanding gentleman and well knowledgeable about the moves. I would recommend New Horizon mover to anybody.

• A

  Austin Meredith

  1.0

  If we could give 0 stars we would. They destroyed our furniture 2 weeks ago and have not returned emails or multiple phone calls regarding settling it. Will, the owner, disconnected his phone and Amber has yet to return phone calls from either of her phone numbers. The movers did not show up on time and they got lost because they use their own phones and didn't charge them so their phones died. Also, their GPS "kept going out" which has NEVER been an issue and they were over by the Texas Motor Speedway. A job that should have taken max 4 hours took them over 6. We have not received any apologies, only excuses, including the weather and the movers "not being a good fit for us"- those were Will's words. Lastly, they incorrectly quoted us and the driver's didnt get much tip as it was paid in cash. The driver's had awful attitudes about that. If you value your furniture and belongings, don't hire these people. Update- we still have not been able to reach anyone or get a return call and NBC 5 has been contacted.

• K

  Keith DeMouy

  1.0

  Do not hire this company and you will have a great day. These people are crooks and will take many cigarette breaks. I had to help these people unload my furniture, just to get them off my property before something turned out bad. Anybody has a review saying anything good about this company must work for them or very close friends with the owner.

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