New Leaf Moving Group
Gateway, Boynton Beach, FL

New Leaf Moving Group Reviews

3.9 stars based on 598 reviews

Featured Comments:

• S

  Sally Kulicki

  1.0

  I trusted New Leaf Moving Group with my home, my lifetime items that mean the world to me. I have moved 4 times in the last 7 years using Two Guys and Syracuse moving companies with no problem. The people at new leaf were helpful, provided a good price, trustworthy voice and promise. In addition, the timing was great for my cross country move so I went with them. I am 65 years old and can somewhat afford the loss of inanimate objects. But trust and a good job done are things that should be strived for and its unfortunate New Leaf Moving has not followed these basic company ideals. When I received the approximately 480 Sq ft group of boxes and Items I had sent from Connecticut, 45 of the 60 boxes were damaged. The 65” TV was broken and the box I paid extra for was not on the TV when I received it. The clothes rack, bicycle and metal utility shelves were all damaged, as well as numerous items in the damaged boxes. When I contacted New Leaf Moving Group to put in a claim they sent me to a Moving Claim company which requires you to buy a “Moving Claim Package” to process my loss and damage claim, WOW. I am not paying for a claim package, I just want other people to know the New Leaf Moving Group will not back their business and should be held accountable for their inability to move a family safely and honestly.

• D

  Delfina Corona

  1.0

  DO NOT USE THIS COMPANY. I had a contract with them moving from Long Island to Florida and send a moving company called moving forward express llc. My cost went from 6459 to 11k to 15k. I was only supposed to pay for the cubic feet that I used. The moving company pushed the price to 15k. They showed up at 6:30pm when they were supposed to be there at 11am. They made me sign a new agreement with with them when I kept telling them I already had a contract with new leaf. New leaf told me I had to sign with them cause they were moving my belongings . They wanted a 15 to 20 percentage gratuity on the 15k. As you can see by the pictures they did a lot of damage to my furniture, statues. They are the worst. They don’t look out for you they look out for the moving company. I put in a claim against the moving company and to add insult they want to give me $99 dollars for all the damage and over charges.

• E

  Elizabeth Doornbos

  1.0

  Its hard for me to think of how this moving company could have made my move a worse experience. I hired them to move from New York to Illinois. The movers for the New York portion were from New Jersey and did not know how to move out a New York apartment. They would not even try to fit into the two spaces that we were holding with a motorcycle/car immediately outside my apartment. Since they couldn’t find other parking outside my apartment, I was charged an additional $1,000 dollars for a “long carry” move. It took me a half an hour to get someone on the phone from the moving company to explore if there were any other options before having to resign to the fact that this was my only option. They also charge you $75 for each additional stair after 10 which they do not at all make clear when they are hounding you to sign the contract. I paid an additional $180 for packing materials and full packing service. When my items finally arrived 28 BUSINESS days later, three items (~$1,200 value) were broken beyond use and my floor lamp was not delivered at all. Finally, Green Leaf Moving Group includes in their email outreach that your items are estimated to arrive between 3-15 business days. However, even though that is prominent in their email, their contract says 30 business days so there is no way to enforce the 3-15 timeframe they promote. When I reached out to them about this, they said I could reach out to the carrier service directly. They only provide for one day notice prior to movers arriving. I received a call at 3pm the day before the movers would be arriving at 8am the next day to my new location in Illinois. The movers in Illinois would only allow for payment via cash or a money order from the post office which was not the case in New York and was not relayed to me prior to that 3pm call. I strongly do not recommend this moving company. They truly made an already stressful time worse. It took over a month for my items to be delivered and several arrived broken.

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