On The Go Moving & Storage Redmond
95th, Redmond, WA

On The Go Moving & Storage Redmond Reviews

4.6 stars based on 288 reviews

Featured Comments:

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  Claudette Christensen

  5.0

  My mom recently passed and we needed to get her husband moved plus move some of her stuff into storage. We moved her a number of times and we have used On The Go the last three. We moved her husband on the first day. They were not able to meet their scheduled time due to employees calling in sick but we still got our move done and we used the time to prep for next day. Steve and team (I did not catch their names)were simply amazing! Courteous, efficient and careful with all the items. On the second day we had the the same team but a new leader. They did an exceptional job on loading the storage unit for us. Same thing- very efficient (saving time without sacrificing quality) and courteous. We moved her 7 times over the last few years and it was always a big job. Finding On The Go made these last moves so much better. I would not use anyone else for a move.

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  Tiffany Thompson

  1.0

  They packed our items terribly! We had so many broken things when they moved them from home to home. They didn't label boxes! See pics We found kitchen items with garage items and so on. One pic below shows knives just tossed in with other items which was a total hazard to unpack. See pics Our items were placed in storage by them and it literally looked like they threw them in there. See pics So many items were broken, crushed and lost! Part of their packing that we paid a considerable amount of money to have done was to box up a deflated bouncy house that was in the garage. Instead of disconnecting the bouncing house from the blower, they literally cut it! See pics Our china was stacked on top of each other with a graham cracker box taped around ten plates! See pics I am certain that somebody with zero packing experience could have done a better job than their so called experienced packers. When they came out to look at the storage facility the staff was shocked to see how the packing department moved the items and how it was thrown in. See pics It was a total disaster, I would give them no stars if that were an option. Do NOT hire this company if you value your belongings! I hate writing bad reviews but if we can save you from losing your valuable items and not getting stressed out like crazy, then it has been worth it.

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  Sue Walker

  1.0

  On March 26, 2020, On the Go Moving & Storage was hired to move our belongings from our home in Woodway, Washington to their storage facility in Redmond, Washington. We agreed to pay $390/mo for the company to store our possessions in their facility until we were ready to move them. On November 2, 2020 we went to the Redmond facility to retrieve our possessions, only to discovered that a significant number of items were missing (one large vault of items). Since that time, we have worked in good faith with the employees of the company to find our missing possessions, but all efforts have failed and they have refused any reasonable settlement for more than 10% of our home’s contents. We have serious regrets for trusting this company with our possessions.

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