Otter Self Storage
Elm, Manchester, CT
- Phone:
- +1 860-626-5221
- Website:
- https://otterstorage.com/self-storage/manchester-ct-06040?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=Manchester
- Address:
- 96 Elm St, Manchester, CT 06040
- Hours:
- Thursday6AM–9PM
- OPEN NOW
- Reviews
- Map
Services
Otter Self Storage Reviews
4.2 stars based on 13 reviews
Featured Comments:
J
Jonathan Sanzo
3.0
Edit: this was all handled and fixed just after it all I don’t feel like I can give a better rating. Went from 1 star to 3 star. Got told I would have two late fees waived then , the waived the fees but had processing my card. I have the failed attempt charge even shorted them they re-added the fees after 3 people said they would be waived Dalton says they are the property manager Says last person that I spoke is a liar about the two fees along with other two people that they don’t wave fees Demetrius states the same thing. They told me they inventoried the storage unit and were going to sell it and that I was locked out but when arriving my unit was not locked. I will say however that Sally was fantastic on the phone and informed that the no late fees was initiated today, she was much more informed and actually read the notes on my account saw where they had taken them off and put them back on with my account saying I wouldn’t be charged them if I made the payment today. Since the account does state that I do feel I should be refunded that 40 dollars.
Response from the owner
Hello Jonathan Sanzo, We would like the opportunity to make this up to you. Please contact our manager at {{location-phone|location-email}} so we can make your experience a positive one.
J
Jack Prat
5.0
Nice and clean, not climate controlled but well lighted.
Response from the owner
Hello Jack Prat, Your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
M
Marshall Simmons
5.0
Good quality storage. It is nice, secure, and temperature controlled. The staff is very nice
Response from the owner
Marshall Simmons, We strive for excellence every day. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Otter Self Storage! We hope to be of service to you again in the future.
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FAQs
1. How to Contact Otter Self Storage?
You can call them at this phone number +1 860-626-5221. You can also search for their website to find email contact info.2. What Do Others Have to Say About Otter Self Storage?
Check out one of the customer comments on this moving company below.
"Edit: this was all handled and fixed just after it all I don’t feel like I can give a better rating. Went from 1 star to 3 star. Got told I would have two late fees waived then , the waived the fees but had processing my card. I have the failed attempt charge even shorted them they re-added the fees after 3 people said they would be waived Dalton says they are the property manager Says last person that I spoke is a liar about the two fees along with other two people that they don’t wave fees Demetrius states the same thing. They told me they inventoried the storage unit and were going to sell it and that I was locked out but when arriving my unit was not locked. I will say however that Sally was fantastic on the phone and informed that the no late fees was initiated today, she was much more informed and actually read the notes on my account saw where they had taken them off and put them back on with my account saying I wouldn’t be charged them if I made the payment today. Since the account does state that I do feel I should be refunded that 40 dollars."3. Where Is Otter Self Storage?
Otter Self Storage is at 96 Elm St, Manchester, CT 06040. Simply use the map above to discover the fastest way to get there. If you are going to move far away, you may find the best long-distance moving services from NearbyMovers.4. What Is the Opening and Closing Time For Otter Self Storage?
The business hours of Otter Self Storage are mentioned below:
"- Thursday: 6AM–9PM
- Monday: 6AM–9PM
- Tuesday: 6AM–9PM
- Wednesday: 6AM–9PM
- Friday: 6AM–9PM
- Saturday: 6AM–9PM
- Sunday: 6AM–9PM
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