Pack It Movers Northwest Houston
Springs, Houston, TX

Pack It Movers Northwest Houston Reviews

4.1 stars based on 38 reviews

Featured Comments:

• L

  Lizeth Mijares

  1.0

  Worst company ever! I did not have much stuff to move but the two movers that were sent to me were extremely slow. They were so distracted by my dogs, kids, and asking if I was from "around here" that they took 4 hours to finish the job, even though I told them not worry about assembling the furniture at my new house. I told them that because I didn't want to be charged more than what I already had been. The worst part of this all was that they broke my desk! To make matters worse, they left it in a completely different room than what it was supposed to be in to hide it so I didn't notice it until the next day. I guess they were in a rush to leave to the company's New Year's Eve party they had texted them about in the middle of my move, which was something else they had been distracted with. I moved on New Year's eve so I waited until Monday January 3rd to contact the office. I spoke with Anthony who then said he was going to call Nathan in the office to contact me about the broken desk but it is now January 20th and I have yet to hear from anyone. They have also stopped my answering my calls even though I have left voicemails. I would NEVER recommend this place to anyone. The two movers that I got so lucky with were Mikey S and Justin.

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  Response from the owner

  Hello, we called you at 8322338246 but didnt get an answer. You moved from a 3 bed room apartment on the 3rd floor which on average takes between 3 to 4hrs minimum. The staff seem to do a good job. Accidents do happen andnwe can immediately process acaim on your desk. Please call us or email so we can help you with your belongings. Thank you and happy new year.

• j

  jamal Jones

  5.0

  I Scheduled my move with this company Right after another delayed me. They rushed to me to assist with my move within the same day! Great movers very professional. HIGHLY RECOMMEND!

• A

  Ashley

  2.0

  I'm guessing because it was the end of the day they were in a bad mood. They threw my belongings in the storage and did not stack them what so ever. Not only that they charged me for an extra hour after they went 10mins over. Kind of irritated me because it was done on purpose so they could charge me foe an additional hour. Wouldn't use them again. The one was very nice the other one that stayed on the truck complained the whole time.

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  Response from the owner

  Hello, we are sorry to hear about this. A manager has been contacted and is calling you now.

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