PALS Moving Service
Morris, Union, NJ

PALS Moving Service Reviews

4.4 stars based on 71 reviews

Featured Comments:

• E

  E “Love4Ever” E

  5.0

  The team for my move did a fantastic job. Some of my items are bulky items. Everything was packed and moved carefully. Adam called the morning of the move day to give me a time estimate. They were very courteous and thoughtful. They worked efficiently, I highly recommend them, and especially Adam and his team. Thank you, guys.

• M

  Mike W

  1.0

  Stay away from this place if you value your furniture! The owners and there staff have no integrity or respect for your furniture. They tried to charge me 200.00 dollars for wrapping supplies that I already had. One of the guys used my wrap and moving blankets because they didn’t want to use there’s. They didn’t assemble my bed back properly and somehow they managed to split the wood on various places , also the wood is chipped and scratched. One of the guys told me to go by wood glue and it should hold. They are a complete rip off. I didn’t realize my 50 inch LG that I purchased a year ago is cracked and now the TV is useless . I also noticed one of the drawers from the night stand was broken as well . The movers have no regard for your personal property. Lastly after arguing with the owner about my damages that the movers have done the movers asked for a bigger tip. Pictures of my damaged furniture as posted. If you value your property STAY AWAY from these guys !

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  Response from the owner

  First, if that was the case, why would we be receiving customers' ``FIVE STAR" reviews that we had the pleasure of moving for the past years in business. It would help if you learned how to have some manners. We are not allowed to use any supplies from any customer. With that in mind, why would you not pack your belongings since you claimed you had your wrapping supplies? Where is the ripoff? You can say anything you want so you don't have to pay your bill. Our team of movers has accommodated you for your move as requested. After the intensive Labor that took 9 hours, stated initially on your estimate that you had signed for which it was "LABOR" only. The original estimate was based on moving only your household goods. Any additional "PACKING" or services would be an extra charge (this was stated on the assessment that YOU had signed ). At the end of the move, you then decided after the movers had finished the job to leave the men outside for 1 HOUR and locked the doors, then you disappeared (WHERE DID YOU GO). Also, our movers are not permitted to ask for a "bigger tip" we recommend a gratuity of 15% or 20 % as in any service industry. But it is understandable if you can't or don't want to. It is all up to the customer's generosity. We have to have some regard for working human beings. Please keep in mind that Our Legal department is working on collecting the balance for the move since it was not paid at all.

• R

  Ryan Harty

  5.0

  Awesome Movers! Great customer service and always willing to work with the customer. The moving teams are professional and handled all of our stuff with care. They are quick and efficient. I have used them twice, and god forbid I have to move again, will certainly use them again

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  Response from the owner

  Dear Ryan, It has been a pleasure working you. Pals Moving Service takes pride in giving priority to their customers and looking after their needs. Quality and customer service are what distinguish us from others. We always strive to exceed our customers’ expectations and meet their requirements. If there is anything else we can do for you, please do inform us. Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.

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