Penske Truck Rental
Norfolk, San Mateo, CA
- Phone:
- +1 650-578-0526
- Website:
- https://www.pensketruckrental.com/locations/us/california/san_mateo/068520?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0685-20
- Address:
- 1899 S Norfolk St, San Mateo, CA 94403
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
4 stars based on 4 reviews
Featured Comments:
H
H B
1.0
My name is Helena Beckmann and this is another Google account that I have. In my opinion my review from my other Google account was unpublished because someone may have reported the review as not being true. I had a video showing how worn out one of the tires was when I rented the truck. I swear under penalties and perjuries that the video you see is the video made from a Penske Truck that I rented in this store. I can take a polygraph test, and I have the video with me. Below is my review from my other account as follow: The truck I was given in San Mateo had one of the tires so worn out that it could have gone flat easily. Our lives were in danger with such a tire. Luckily, the driver I hired was a very experienced truck driver with experience in driving military tanks on a truck. The two dozens of blankets and the cart I rented arrived more than 40 minutes after I arrived to pick up the truck. In my opinion, the lady preparing the paper work was so unprofessional, rude, and uneducated. When I had questions about the renting, she would tell me: "wait, I am working on the paper work." When I complained about other things she said: "you are not going to find another truck." As if she was saying: take it or leave it. In addition, the loading area of the truck was so dirty that I got home and swept and mop it. As I needed the truck I took it and only learned about the worn out tire when the movers told me about it. I am sure you may be in this situation one day, but make sure that you document everything as I did. By documenting, your family will be able to claim responsibility to Penske if your lives are lost. Google employees, if you doubt that this movie is a fraud, please contact me so that I can take a polygraph test.
Response from the owner
Hello Helena, thank you for your review. We apologize for your recent experience and would like to try to make things right. Please give us a call at 1-800-467-3675 for further assistance.
J
Joe Ward
5.0
Outstanding service and value. I liked they were open Mon-Sat. Easy pick up on site and easy to return.
Response from the owner
Joe, Thank you for taking the time to leave your review and kind words! I'm glad we've been able to meet your expectations with all of your rentals, and if there;s anything more we can do let us know!
Map & DirectionsDirections
Nearby Moving Companies in San Mateo
FAQs
1. What Is the Contact Information of Penske Truck Rental?
You may reach them at this phone number +1 650-578-0526. In addition, you can browse their official website to get email contact information.2. How Do Others Think About Penske Truck Rental?
You can check out one of the customer comments on this mover below.
"My name is Helena Beckmann and this is another Google account that I have. In my opinion my review from my other Google account was unpublished because someone may have reported the review as not being true. I had a video showing how worn out one of the tires was when I rented the truck. I swear under penalties and perjuries that the video you see is the video made from a Penske Truck that I rented in this store. I can take a polygraph test, and I have the video with me. Below is my review from my other account as follow: The truck I was given in San Mateo had one of the tires so worn out that it could have gone flat easily. Our lives were in danger with such a tire. Luckily, the driver I hired was a very experienced truck driver with experience in driving military tanks on a truck. The two dozens of blankets and the cart I rented arrived more than 40 minutes after I arrived to pick up the truck. In my opinion, the lady preparing the paper work was so unprofessional, rude, and uneducated. When I had questions about the renting, she would tell me: "wait, I am working on the paper work." When I complained about other things she said: "you are not going to find another truck." As if she was saying: take it or leave it. In addition, the loading area of the truck was so dirty that I got home and swept and mop it. As I needed the truck I took it and only learned about the worn out tire when the movers told me about it. I am sure you may be in this situation one day, but make sure that you document everything as I did. By documenting, your family will be able to claim responsibility to Penske if your lives are lost. Google employees, if you doubt that this movie is a fraud, please contact me so that I can take a polygraph test."3. What Is the Location Information of Penske Truck Rental?
Penske Truck Rental is at 1899 S Norfolk St, San Mateo, CA 94403. Just use the map above to locate the quickest route. If you want to move to a new house, you may find the finest home moving services with NearbyMovers.4. What Is the Opening and Closing Time For Penske Truck Rental?
The business hours of Penske Truck Rental are mentioned below:
"- Sunday: Closed
- Monday: 8AM–2PM
- Tuesday: 8AM–2PM
- Wednesday: 8AM–2PM
- Thursday: 8AM–2PM
- Friday: 8AM–2PM
- Saturday: 8AM–12PM
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