Penske Truck Rental
Craighead, Charlotte, NC
- Phone:
- +1 704-598-7977
- Website:
- https://www.pensketruckrental.com/locations/us/north_carolina/charlotte/751010?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-7510-10
- Address:
- 1326 W Craighead Rd, Charlotte, NC 28206
- Hours:
- Thursday7AM–6PM
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
4 stars based on 125 reviews
Featured Comments:
S
Shannon Thomas
1.0
I dropped my truck off on June 25th, 2021 to Penske to correct a seal leak that was causing my clutch to slip. 3 weeks later, I pick my truck up when they let me know it was ready. I left out the next day to hit the road. Once I got 42 miles into Virgina on I85 North, my driveshaft fell out of my truck. This could have caused me to crash my truck and kill anyone around me and/or myself. I finally got towed 6 hours later to my terminal in Chester, VA. Once the shop at my terminal looked at my truck, they determined that once the driveshaft was put back together it was NOT properly bolted back to the frame of the truck. They bolted the casing baring to the frame but NEVER tightened the nuts on the bolts. This could have been VERY TRAGIC. Well, I finally got the invoice in the mail of what the repairs cost, it was almost $3,000 more than the estimate that was given. If there was more parts that needed to be replaced or something else they found wrong, they should have contacted me but they did not. I will NEVER take my truck to them AGAIN. I paid them almost $7,000 to replace a clutch and risk me and other people's lives.
Response from the owner
Shannon. We do apologize for these issues. We would like to follow up on this, please contact a member of management at our corporate offices. They can be reached at 1-800-467-3675
R
Reema Alrash
1.0
Horrible Service..If you would like to hear the Word No ..this is the place to Go!!!! Young lady at desk is a professional at saying No when information was requested regarding leasing a truck !! Went to Ryder and was offered amazing service and leased a truck immediately…
Response from the owner
Hello Reema, thank you for your review. We apologize for your recent experience and would like to try to make things right. Please give us a call at (800)736-7531 for further assistance.
J
James Hazlett
4.0
Stopped in with a check engine light on in my truck around 2130, the technician was available almost immediately to diagnose my tractor. Very friendly techs at this location, also very knowledgeable.
Response from the owner
Hello James, thank you so much for taking the time to leave this review! We're glad they were able to take care of you!
More reviews (7)
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FAQs
1. How Can I Get in Touch With Penske Truck Rental?
You may contact them by calling this phone number +1 704-598-7977. Alternatively, you can visit their website to get email contact information.2. What Do Others Have to Say About Penske Truck Rental?
You can check out one of the customer reviews on this moving company below.
"I dropped my truck off on June 25th, 2021 to Penske to correct a seal leak that was causing my clutch to slip. 3 weeks later, I pick my truck up when they let me know it was ready. I left out the next day to hit the road. Once I got 42 miles into Virgina on I85 North, my driveshaft fell out of my truck. This could have caused me to crash my truck and kill anyone around me and/or myself. I finally got towed 6 hours later to my terminal in Chester, VA. Once the shop at my terminal looked at my truck, they determined that once the driveshaft was put back together it was NOT properly bolted back to the frame of the truck. They bolted the casing baring to the frame but NEVER tightened the nuts on the bolts. This could have been VERY TRAGIC. Well, I finally got the invoice in the mail of what the repairs cost, it was almost $3,000 more than the estimate that was given. If there was more parts that needed to be replaced or something else they found wrong, they should have contacted me but they did not. I will NEVER take my truck to them AGAIN. I paid them almost $7,000 to replace a clutch and risk me and other people's lives."3. How Can I Find the Location of Penske Truck Rental?
Penske Truck Rental is at 1326 W Craighead Rd, Charlotte, NC 28206. Just use the map above to locate the best way to get there. If you intend to move to a new house, you may find the best home moving services with NearbyMovers.4. What Is the Opening and Closing Time For Penske Truck Rental?
The operating hours of Penske Truck Rental are as follows:
"- Thursday: 7AM–6PM
- Monday: 7AM–6PM
- Tuesday: 7AM–6PM
- Wednesday: 7AM–6PM
- Friday: 7AM–6PM
- Saturday: 7AM–2PM
- Sunday: 7AM–2PM
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