Penske Truck Rental
Child, Manhattan, KS
- Phone:
- +1 785-776-3139
- Website:
- https://www.pensketruckrental.com/locations/us/kansas/manhattan/038625?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0386-25
- Address:
- 338 Seth Child Rd, Manhattan, KS 66502
- Hours:
- Thursday8AM–7PM
- OPEN NOW
- Reviews
- Map
Services
Penske Truck Rental Reviews
2.6 stars based on 15 reviews
Featured Comments:
A
Anatalia Joy
1.0
Difficult to rely on and poor communication. We booked a truck for 8am and didn’t get it until several hours later on our moving day, and never received any updates— we had to call and ask several times on the status. The agents were nice and seemed to mean well, but the company this was not a great experience.
Response from the owner
Hello Anatalia, thank you for taking the time out to review our location. We appreciate the feedback on how we may be able to better our services. If you would like to discuss this further, we can be reached at 1(800)467-3675.
F
Forrest Chumley
1.0
Penske is a mess. Folks at Waters are trying but they don't have much to work with. I reserved a small cargo van using Penske online. When I arrived I was told they do not have such vehicles at this location -- never have had any, and don't expect to ever have them in the future. I have important plans. I asked if they could substitute another small truck for the same price. They had only two trucks on the lot but one was available. Waters employees tried hard but failed to reach anybody at Penske who could authorize the transaction. I eventually gave up and left empty handed. My plans have been turned upside down. I can't recommend this incompetent company or its local operation.
Response from the owner
Hello Forrest, thank you for taking the time out to review our location. We appreciate the feedback on how we may be able to better our services. If you would like to discuss this further, we can be reached at 1(800)467-3675.
K
Kali Simpkins
1.0
Awful customer service from some of the staff. The truck we rented didn't start up and the cab was filled with trash and nails. They didn't clean the cab upon request and hired a mechanic who did the minimal amount to fix the truck. The trailer we also rented doesn't have working break lights and will need to be seen again by another mechanic. We lost a whole day of moving due to inefficientcy of the Penske Company and rushing to meet our deadline. We now have to rely on this truck to move across country safely.
Response from the owner
Hello Kali, thank you for your review. We apologize if your service was anything less than excellent. Please feel free to comment on how we may be able to improve our services for a better customer experience. We thank you for your time and renting with Penske!
More reviews (2)
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FAQs
1. How to Reach Out Penske Truck Rental?
+1 785-776-3139 may be their phone number. You can visit https://www.pensketruckrental.com/locations/us/kansas/manhattan/038625?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0386-25 to know more about this about this local mover.2. How Do People Comment On Penske Truck Rental?
We'll show you some customer reviews on it below:
"Difficult to rely on and poor communication. We booked a truck for 8am and didn’t get it until several hours later on our moving day, and never received any updates— we had to call and ask several times on the status. The agents were nice and seemed to mean well, but the company this was not a great experience."3. What's the Location Of Penske Truck Rental?
Click "Directions" to find out its physical address on this page. Apart from that, you can also every detail about cross country movers on this page for free.4. When Does Penske Truck Rental Open Every Day?
We present open hours of Penske Truck Rental:
"- Thursday: 8AM–7PM
- Sunday: 10AM–5PM
- Monday: 10AM–7PM
- Tuesday: 8AM–7PM
- Wednesday: 8AM–7PM
- Friday: 8AM–7PM
- Saturday: 8AM–6PM
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