Penske Truck Rental
Cochran, Port Charlotte, FL

Penske Truck Rental Reviews

3.9 stars based on 49 reviews

Featured Comments:

• R

  Robert Sweeney

  5.0

  i got a truck went to las vegas to move it was a good truck but slow has hell but is was a fun drive had to move back to FL but i am going back to vegas soon and going to get a truck here

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  Response from the owner

  Hello Robert thank you for reviewing our location. We pride ourselves on providing an excellent experience to our customers, so I am happy to hear we delivered. We appreciate the feedback and value doing business with you.

• J

  John Bauer

  3.0

  Truck had low miles but dirty. I had to sweep out the truck and wash the windows after pickup! I had issues with the car haulers ball lock that seemed not to matter to the rental agent. This rental did not start well considering I spent almost an hour waiting while the agent looked for the key to unlock the car hauler ball lock. The agent at the drop off location would not receive the car hauler despite being my assigned drop off point. This forced me to drive another 45 minutes to a location to drop off the car hauler. The following day the same situation occured with the moving truck. In some regards service was very good. The phone agents were understanding being flexible with my changing departure date. However there were to many issues that penske needs to address...3 stars was a generous rating. They will have another chance to upgrade but I will remove the car hauler from this rental I used Penske once in September once again renting a 16' truck for a long move. This time everything went smoothly with no pickup nor dropoff issues. The truck ran great. All the personnel within this company are pleasant and try very hard to accommodate the customer. This trip was the experience I expected. Solid 4 rating now

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  Response from the owner

  John, First off I want to apologize for any issues we caused you during your move. I was unable to find the information about your rental. Could you please call our Customer Service Department at 1-800-467-3675 so we can gather more information and attempt to make this right for you. Joe

• D

  Derek Fiore

  3.0

  Expensive for truck Go to Hertz get a high top van milage included.. Better deal

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  Response from the owner

  Hi Derek, we do our best to get you the best price possible on the best quality vehicle possible! We'd be happy to get you a quote on a van with free unlimited miles if you're traveling a long distance. Give us a call at 1-800-467-3675 and we'll get you an updated rate for your move.

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