Penske Truck Rental
Creek, Chattanooga, TN

Penske Truck Rental Reviews

4.2 stars based on 82 reviews

Featured Comments:

• R

  Ron Laroche

  4.0

  First of all getting any one way truck rental from south Florida isn't easy. Penske was the first available I had to pick it up in Fort Myers then drive over to Fort Lauderdale to fill it up. When I got to Fort Lauderdale the abs light and check engine light came on. Penske sent out a service truck the Mechanic said the codes had to be reset and all was fine. That was till I drove for 5 hours then the warning came on again. I waited till the next morning called penske and they had me drive to a repair center. As of now thats where I'm at now writing this Review. Penske on the phone are very helpful. The Penske Service Garage was definitely the best way for me to go. There was a part that they had to pick up and install. This could have happened to anyone . Always rather be safe than sorry

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  Response from the owner

  Hello Ron, thank you for reviewing our location. We pride ourselves on providing an excellent experience to our customers, so I am happy to hear we delivered. We appreciate the feedback and value doing business with you. Please let us know if there is anything more we can do I do apologize for the issues with the truck. ^MS

• C

  Corrie Vallance

  5.0

  Great drive, although I was supposed to get a refund on the blankets I paid for that were not available at the Home Depot I picked the truck up at. And a refund on the unused Insurance because I returned the truck early by two days... No one ever reached out to me to explain why I had not received the refund. The truck however drove like a dream. In great condition and like brand new with less than 800 miles on it before driving it 2500 from California to Tennessee! I was grateful for that and it was reassuring. I will go with Penske again.

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  Response from the owner

  Hello Corrie , thank you for reviewing our location. We pride ourselves on providing an excellent experience to our customers, so I am happy to hear we delivered. We appreciate the feedback and value doing business with you. Also, if you call 1(800) 467-3675, we can take a look into the refund for you.

• K

  Kenneth Bearden

  1.0

  On a single axle I came in there to get new tires two on the right or 2/16 two on the left with 5/16 the only change the two on the right for safety reasons I should have changed off for

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  Response from the owner

  Hi Kenneth, we apologize if the service at our location was less than excellent. We would be grateful for the opportunity to make things right. Please reach out to us if we can be of assistance.

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