PODS Moving & Storage
Cotton, Longview, TX

PODS Moving & Storage Reviews

4 stars based on 15 reviews

Featured Comments:

• g

  gaye greer

  1.0

  I ordered two pods online. I chose “further than 50 miles” in the options. Fast forward two days. Pods are to be picked up Friday. I found a home and had a address Thursday. I called and gave the address and was told my things would be delivered Tuesday. After no email giving me a delivery time, I contacted customer service to be told that my delivery was cancelled because it’s out of their range! Apparently, Longview only travels within 50 miles, something they should have considered when they sent their pods to me! I live 64 miles from Longview. 14 MILES over their 50 mile limit and the CS rep reached out to the Longview OWNER to be told “NO GO.” Now, I am a 60 year old female with a heart condition who has been sleeping on the floor since Friday. I have no more clean clothes, no essentials except the limited things I brought with me and I have to wait another week for another company to go get my pods and charge me almost $500 extra to deliver them. I WILL NEVER USE THESE PEOPLE FOR ANYTHING AGAIN and I will blast them everywhere I can!

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  Response from the owner

  We'd like to connect with you to learn more and address your concerns right away, Gaye. Can you please email [email protected] with your customer ID?

• L

  Leon Lara

  4.0

  Ask about the Boudain roll, we have driven from Tyler, to get them. The doughnuts are very good and reasonable price.

• H

  Holly Wood

  1.0

  BEWARE ! THESE guys talk a good game AND they truly ARE a viable alternative to the more established price gouging traditional van lines . HOWEVER, you need to WATCH the credit card you give them to have on file for the occasional BOGUS charges. OUTSTANDING setup at least when it comes to spotting the equipment literally at your front door if you like BUT watch your credit card charges DAILY for mystery add-ons that are both UNAUTHORIZED and UNSUBSTANTIATED.

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  Response from the owner

  We'd like to connect and learn more about your concerns, Holly. Can you please email [email protected] with your customer ID and additional information?

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