SecurCare Self Storage
Cotton, Longview, TX

SecurCare Self Storage Reviews

4.2 stars based on 37 reviews

Featured Comments:

• b

  brittany Philley

  5.0

  Manager Ms Chalesty Jacobs was very helpful and knowledgeable about the units she had available to rent. Her customer service was on point. This is how your supposed to run a business.

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  Response from the owner

  Thank you Brittany for your kind words, they go a long way to shaping what we do at SecurCare Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The SecurCare Self Storage Team

• J

  Joby wallace

  5.0

  The property manager Chalesty "CeeCee" Jacobs is the easiest person to work with and she handles everything so professionally and makes the process of getting a storage unit and ending the storage easy and fast

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  Response from the owner

  Thank you Joby for your kind words, they go a long way to shaping what we do at SecurCare Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The SecurCare Self Storage Team

• D

  Donna T

  1.0

  LESS THAN 1k STARS STAY AWAY FROM THIS FACILITY, WE WERE IN CORRESPONDENCE FOR A YEAR BEFORE WE MOVED, WE THOUGHT STRONGLY OF CECE, WE HADNT BEEN MOVED IN TO OUR UNIT A MONTH WHEN OUR STUFF WAS STOLEN, OUR FAMILY HAS DISCUSSED THIS AND WE KNOW NOW AFTER VISITING THE UNIT THAT THIS WAS AN INSIDE JOB, KELLY AND CECE COULDVE CARED LESS ABOUT THE SITUATION AND CECE WAS VEERRY QUICK TO THROW OUT THE INSURANCE, WE HAD MANY VALUABLES IN THIS UNIT AND WE ARE VERY HURT DUE TO THIS SITUATION, OUR ONLY HOPE IS THAT KELLY, CECE, & GINGER BECOME MORE PROFESSIONAL AND CREATE BETTER PRINCIPLES OVER THIS.

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  Response from the owner

  Hello Donna, we are sorry to see that you had a poor experience with us. We take our feedback very seriously, and will pass this information on to our Area Manager. Sincerely, The SecurCare Team

More reviews (7)