PODS Moving & Storage
62nd, Pinellas Park, FL

PODS Moving & Storage Reviews

3.6 stars based on 105 reviews

Featured Comments:

• B

  Beckie Chambers

  5.0

  Just completed a cross country move. Very satisfied with my PODS experience! Each step of the process was completed on time and with outstanding customer service from the person that took my order to the drivers that delivered and picked up my POD. Highly recommend!.

  ---

  Response from the owner

  We’re happy that you're pleased with your service from PODS and look forward to doing business with you in the future. Thanks for the great review, Beckie!

• D

  Dee Jay

  1.0

  Worst moving experience of my life. 100% recommend you AVOID pods at all costs. Just hire movers. Pods was LATE to pick up my pod so they also delivered it 2 days late. For DAYS not one employee even knew where our pod was (some thought at the house, some thought a warehouse). NO SUPERVISOR WOULD CALL ME BACK. I was promised callbacks twice. This FAILURE from PODS cost me $500+ in hotel room fees because they had all my stuff and REFUSED to delivery on the promised delivery date. Worst company EVER. Avoid them at ALL COSTS. On our last day we sat on the phone for over 40 MINUTES with no one to answer. They didn't know where our pod was or if it was even going to be delivered at all. So much stress and anxiety caused from this gigantic logistics failure. AVOID. PODS. JUST HIRE MOVERS. Please, for your own sanity, don't make my same mistake.

  ---

  Response from the owner

  We’re disappointed to see this, Dee. We encourage you to send us an email at [email protected] with your customer ID and additional details so we may best assist.

• S

  Stacey Yankey

  1.0

  Reserved a POD 6 weeks ahead of time. Charges were taken from my account 2 days before the delivery date then 30 min before delivery time customer service called and said, “sorry we are short staffed and can’t deliver a POD to you for 2 more days”. The delivery center is literally 5 miles from my apartment! I have to be out of my apartment before they can even deliver one now and they just said sorry, we can’t help.

  ---

  Response from the owner

  Hi, Stacey! We certainly don’t like to see this. If you’d like to chat, please email [email protected] with your customer ID and additional details.

More reviews (2)