Red Dot Storage
Dixie, Elizabethtown, KY
- Phone:
- +1 270-495-0566
- Website:
- https://www.reddotstorage.com/self-storage/ky/elizabethtown/n-dixie-highway/?utm_source=GBP&utm_medium=organic
- Address:
- 4625 N Dixie Hwy, Elizabethtown, KY 42701
- Hours:
- Saturday8AM–8PM
- CLOSED
- Reviews
- Map
Services
Red Dot Storage Reviews
4.1 stars based on 35 reviews
Featured Comments:
J
Jasmine Davis
1.0
If I could give them 0 stars I would. Also reporting them to the BBB. Short version: renting unit, obviously, we received a notification that our lock was not in compliance with their standards. So while paying the monthly bill at the kiosk we notice there are lock being sold for $10 by RED DOT. We purchased the new lock and placed it on our unit. Then we started receiving notifications that our August bill was not paid. Of course, this is disregarded because, a payment was made and locks were changed and just assumed the kiosk system maybe didn’t update and it was an automated message. We finally reach out to Red Dot since the notifications did not stop to find out, they have locked us out of the storage unit and are threatening to put us into collections because they are CLAIMING to have sent us keys to a lock they provided us. So in short, they cut the lock, provided by them bought by us in August OFF of our unit AND locked us out for a false claim of sending us keys to a $12 lock they out on our unit. Red Dot you are trash. Your customer service is trash. It shouldn’t take speaking with three different people to still have nothing resolved. Try to avoid these scam artists if you can.
A
Alfredo Santana
5.0
Daniel provides great service and keeps the grounds very clean !
Response from the owner
Alfredo, the feedback of our community is important to us. Thank you for sharing your positive experience!
A
Anne Cook
1.0
NEVER RENT A UNIT HERE! My storage unit has been broken into TWICE at the Radcliff location. Contacting customer service is a complete joke. They did not care that any of my stuff was stolen. All of my Christmas decorations were stolen. Some are family ornaments that cannot be replaced. I was told to file a police report, which I did, and that the company would be contacted for video footage IF they were subpoenaed. THE CAMERAS WERE CUT. THERE IS NO VIDEO FOOTAGE. They never said "were sorry this happened" NOTHING. Absolutely no compassion. They said they advised not to store anything that has monetary value. How can you place monetary value on the first Christmas ornament your son made you? I cannot stress enough the horrible customer service they have. It was much better when it was the Treasure Chest. They had actual humans that worked there and not a robotic customer service line.
More reviews (2)
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FAQs
1. How Do I Speak to Red Dot Storage?
+1 270-495-0566 could be their phone number. You can visit https://www.reddotstorage.com/self-storage/ky/elizabethtown/n-dixie-highway/?utm_source=GBP&utm_medium=organic to know more about this about this moving company.2. How Do People Comment On Red Dot Storage?
WeLoans has compiled some customer reviews on it below:
"If I could give them 0 stars I would. Also reporting them to the BBB. Short version: renting unit, obviously, we received a notification that our lock was not in compliance with their standards. So while paying the monthly bill at the kiosk we notice there are lock being sold for $10 by RED DOT. We purchased the new lock and placed it on our unit. Then we started receiving notifications that our August bill was not paid. Of course, this is disregarded because, a payment was made and locks were changed and just assumed the kiosk system maybe didn’t update and it was an automated message. We finally reach out to Red Dot since the notifications did not stop to find out, they have locked us out of the storage unit and are threatening to put us into collections because they are CLAIMING to have sent us keys to a lock they provided us. So in short, they cut the lock, provided by them bought by us in August OFF of our unit AND locked us out for a false claim of sending us keys to a $12 lock they out on our unit. Red Dot you are trash. Your customer service is trash. It shouldn’t take speaking with three different people to still have nothing resolved. Try to avoid these scam artists if you can."3. What's the Location Of Red Dot Storage?
Click "Directions" to get the address of this junk yard on this page. Apart from that, you can also obtain all detailed info about cross country moving companies of NearbyMovers from here for free.4. When Does Red Dot Storage Open Every Day?
Below are open hours of Red Dot Storage:
"- Saturday: 8AM–8PM
- Sunday: 10AM–6:30PM
- Monday: 8AM–8PM
- Tuesday: 8AM–8PM
- Wednesday: 8AM–8PM
- Thursday: 8AM–8PM
- Friday: 8AM–8PM
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