S & M Moving Systems
Springs, Fremont, CA

S & M Moving Systems Reviews

4.3 stars based on 82 reviews

Featured Comments:

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  Natalie Meng

  1.0

  I would not use this company for moving. The movers got to me on time but then I had to sit with them for over two hours to get my things moved. I used their storage also. My first contract was for only 47 cents per storage. Will unbeknownst to me when the changed my contract they made it cost 1 per storage. I called to let them know and they will not honor my first contract. They already put my price up to begin with and then they charge me more than double for storage. I would use a large well known company to move your things. Not someone who does contracts with other moving companies. They are straight forward and at least don’t try to be sneaky along with not talk to you about it.

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  Response from the owner

  Natalie, we aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information. Unfortunately, we believe you have mistaken us for S&M Relo LLC. They have received numerous complaints regarding their services and we are in no way affiliated with them. S & M Moving Systems Fremont, CA is an agent for United Van Lines and we are A+ rated with the BBB. If you could please remove this review, it would be highly appreciated. If you feel this is incorrect and need further information, please call United Customer Care at 800-948-4885. Thank you for your time.

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  Shawn Tyler

  5.0

  We moved from Puerto Rico to Oakland recently and S&M Moving handled the delivery, move-in and unpacking in Oakland. The guys were very professional and did a great job. Literally one small item was broken from the whole move which was impressive. We did have an issue with a few new scratches on the hardwood floors from the move in and Mike D from their office was amazing and covered the expense for the repair. The guys were careful but I wanted to call this incident out as great customer service is something I have not seen previously with moving companies. They were fantastic and I highly recommend them.

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  Response from the owner

  Dear Mr. Tyler, We are so thankful for everything our van operators do for us. Thank you so much for your feedback and I'll be sure to forward your message to our GM, Mike Dahl and team who was involved in your move. Have a wonderful day!

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  Eric Detmer

  5.0

  S&M were consummate professionals, and went above and beyond any expectations. Definitely recommend their services for moving

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  Response from the owner

  Thank you for taking the time to write a review of our company, Eric. We're glad to hear you were happy with our services. We appreciate the kind words and your recommendation.

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