Sitterly Movers
Liberty, Springfield, MA

Sitterly Movers Reviews

4.9 stars based on 70 reviews

Featured Comments:

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  Patricia Flynn

  5.0

  Recently used Sitterly for a large whole home local move..From our first contact with Ryan who did the walk through and estimate, the move went perfect. I did pack all my own items and Nick, the operations dispatcher was so responsive and informative and went above and beyond to make sure everything ran smoothly. The crew working with Barry on both of our days were incredibly polite, friendly, professional and overall just fantastic. A great group of super nice guys! It was 30 years worth of household items and they were super respectful of all my furniture. I definitely recommend Sitterly for anyone planning a move!

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  Response from the owner

  Thank you so much for the love, Patricia! We will be sure to pass it on to Ryan, Barry, Nick, and the entire crew.

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  Robert R.

  4.0

  We hired Sitterly Movers in April 2021 for a move from one Western Massachusetts town to another. We had a lot of stuff and not a lot of time to move, and they came through for us. Overall I'm happy with my experience with the company. We used their professional packing services and the crew who worked on that aspect of the job packed things well to prevent damage. They packed dozens of boxes and the cost was worth it for us to not have to stress about the process. Upon unpacking, we found that a lot of the boxes had more packing paper than items, however, although that may just be the cautious nature of the business. The move itself went well, as the crew dutifully cleared out our previous home item by item. They did an awesome job with this part of the gig as I previously stated, there was a lot of stuff to move. Upon unpacking at the new house, we did discover some things had been broken during the move. But we purchased the moving valuation during the contract signing for an additional cost, and upon submitting my claim, they sent me a check without any issues. It was as simple as me filling out the form, emailing it, and receiving a check. Overall, I'd say most every crew member who was a part of this was fantastic. Overwhelmingly they were kind, responsive, professional and careful with our belongings. And some of the guys on the team were just amazing people to work alongside and meet. Additionally, since we were doing this during the pandemic, they took caution relative to wearing masks and such, which was greatly appreciated. So was the move perfect? No, things got broken, but I somewhat expected that to happen with a move of our size. But did they follow-up and handle things with professionalism and accept responsibility? Absolutely. And that, to me, makes the difference. I would recommend Sitterly and Relocation Coordinator Joe Santos to a friend or relative without question. Good people and good value for the money, and I'm thankful for their assistance in making my move a smooth one.

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  Response from the owner

  Thanks for the detailed review, Robert! We'll pass along your kind words to Joe and the crew. Enjoy your new home!

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  Justin Borg

  5.0

  By far the best moving experience we've ever had! Tom helped give us an accurate quote and was responsive with any questions we had. The team on the day which consisted of Barry, Steve, Jaime and Brian were friendly, professional and hard-working. Moving can be such a stressful experience and these guys made our life so much easier and we can't recommend Sitterly Movers enough!

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  Response from the owner

  Thanks so much, Justin! We really appreciate your kind words, and we will definitely pass them along to Tom, Barry, Steve, Jaime, and Brian!

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