Smart Move Moving & Storage, Inc.
22nd, St Petersburg, FL

Smart Move Moving & Storage, Inc. Reviews

4.3 stars based on 105 reviews

Featured Comments:

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  Sarah Wines

  5.0

  Smart Mover moved me into my new home one year ago. You may wonder why it took me so long to post this. Well, I had some damage done to one (out of several) antique furniture pieces and they had to take the piece for repair. It took a very long time, with multiple delays due to events out of Smart Mover's control, to get my table back. Once back, it had not been repaired to my satisfaction, so Smart Mover took it back and found a repair shop who did a superb job. Every step of the way, Smart Mover was in touch with me, committed to seeing it through. I have never seen such exceptional customer service in my 30 years of moving overseas and within the US. I would recommend this company hands down. Most definitely they deserve 5 stars!

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  Response from the owner

  That's very kind of you Sarah. It was a challenge but we got there in the end! I thank you so much for your patience!

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  Michelle C.

  5.0

  We cannot say enough great things about Smart Move, and everyone at the company. We have moved a total of 6 times in the last 7 years (moves within NY, from NY to FL, and within FL) and Smart Move is hands down the best company we have worked with. From the initial virtual walk-through to provide us with an accurate quote, to the full-service packing service and moving our belongings (and large pieces of furniture) to storage and finally to our home, Hannah was extremely responsive and incredibly accommodating. We had to reschedule our moves 3 times (all at the last minute due to complications with our contractor), and each time, Hannah responded within the hour (sometimes within minutes) and rescheduled us without delay. She even proactively reached out and let us know of two better time slots right before a scheduled move! The movers, Sal and Rob, packed everything with such care that not a single item was broken. The only thing that broke was 2 wine glasses but that's because I dropped them when unwrapping! Sal and Cameron delivered our items and they worked quickly, efficiently and took amazing care with setting us back up. I could keep going but we are obviously extremely happy with Smart Move with their transparency in pricing and their professionalism. I cannot recommend them enough. Hopefully we won't be moving anytime soon but if we do, we will definitely call on Smart Move first! Thank you again!

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  Response from the owner

  Thanks Michelle! So kind of you to share your positive experience. We love the 5 stars and wish you and your family many years of happy memories in your new home!

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  Asianna M

  5.0

  Freddy & James did an amazing job. Quick and efficient, super communicative and helpful through the moving process. Extremely professional. This was my first move so I needed all of that lol. Definitely would recommend you guys to anybody!

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  Response from the owner

  Its so rewarding to hear positive feedback! We will certainly share it with the entire team. Im glad your first move was a great experience!

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