SpareBox Storage
Thompson, Fenton, MI

SpareBox Storage Reviews

4.7 stars based on 80 reviews

Featured Comments:

• J

  James Hamblin

  5.0

  I was worried when they did the switch from ustore but Cassie the property manager helped me so much since my units are company owned and payed from corporate very pleasant

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  Response from the owner

  We're glad that Cassie was able to assist! Thank you for taking the time to leave us a review, James! -The SpareBox Team

• S

  Stayc Jeffers

  1.0

  During transition that we were not informed of ...was on automatic pay got locked out and still paid in full and was still locked out and no one on site and when calling new owners would not discuss with me details said I wasn't on account???!!! Been loyal customers for 10 years!!!

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  Response from the owner

  Hi Stayc, Thank you for taking the time to leave us a review. Transitions can be messy, and we apologize that the previous owner was not able to transition stored payment method. We did send you an email and a mailed letter informing you of the situation, and we are sorry that we weren’t able to remediate the situation sooner. Understanding this situation, we promptly waive any fees that might have accrued during transition, as you shouldn’t be on the hook for those. -The SpareBox Storage Team

• M

  Megan Bruce

  5.0

  My experience has been great so far. Very simple to sign up and straight forward process. I come and go as a I please and it’s a great company. Cassie that answers the phone and checked me in on my start up day was very kind and helpful! The storage unit was very clean on my arrival and easy to get in and out of the security gate. Everyone has their own specific code so they have a record of who is going in and out at what time which I appreciate! Great place!!

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