Speedy Movers
Sullivan, Spokane Valley, WA

Speedy Movers Reviews

4.5 stars based on 16 reviews

Featured Comments:

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  Noah Joseph

  1.0

  The day before our move, we were contacted by Speedy Movers to switch our move window from 10am-12pm to 1pm-3pm. Sure, no big deal. The next day, I get a call at 1:15, so I answer and ask if they have arrived. Nope! They were calling to let me know that the only guy who was available to do our move was stuck out of town and they weren’t sure when he’d be able to do the move? I said let’s go ahead and cancel my service, but Thomas assured me they might still be able to do it, and asked if he could call me back after talking to his guy. I waited for 35 minutes, and then decided to cancel service anyways, as it was 2:00 and I took the day off to move. Called College Hunks moving and they got to my place 20 minutes later and had the move done in an hour and a half. I recommend them tenfold over this place.

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  Tim Mahoney

  5.0

  They were very friendly and hard working. The crew chief Steven made sure everything was done and done right. They finished about an hour earlier than expected. The furniture was heavy and there was a difficult corner to get out. They did a great job.

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  Response from the owner

  Hey Tim thanks so much for the great review and five stars....so happy everything went just right for you!!

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  m case

  2.0

  Planning was horrendous. But the movers hustled and got it done. We tried to plan our move 2 months in advance, as we had 2 moving trucks going to different locations. We were constantly dismissed, and felt Derrick didn't care, or want our business. We were told he would call us back, he even set up call back times, and never received a return phone call. Instead of giving up, we decided to give the company one last chance, and FINALLY received an estimate and confirmed movers for our Moving date. Moving day came, and the workers had no idea what the plan was supposed to be. Even though they didn't receive the details involved, the movers (Dylan, Chris, and Steven) came up with a game plan, and executed it. They worked very hard and made sure everything was done to our satisfaction. If I could rate just the movers (Dylan, Chris, and Steven), they would get 5 stars. Management and Planning would receive 1 to 2 stars. We were initially excited to hire Speedy Movers for our move, as a family member recently used them and gave them rave reviews. Poor planning and management of our move has changed our minds about hiring Speedy Movers, and might have convinced us to do it ourselves next time.

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  Response from the owner

  Mike and Jennifer, I am sorry to hear you did not have a good move experience and you feel that there was a lack of communication. We have taken the necessary steps to make sure that this experience does not repeat itself in the future. We would be happy to find a way to make it right and turn your 2 star review to a 5 star.

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