Superior Moving Systems, Inc.
Ellis, Durham, NC

Superior Moving Systems, Inc. Reviews

3.7 stars based on 12 reviews

Featured Comments:

• R

  Robby Birdsong (birdblue4u2)

  5.0

  I have used his company since 2015. And he's a really good guy. Who seems to be very patient and willing to work with long-term customers like myself. And I am definitely leaving this review for Superior moving in Durham North Carolina at 607 Ellis road. I want to thank you Jared for being such a great company to work with. Thank you for all you've done for me.

• M

  Manas Patel

  1.0

  They are the worst, and utter UNPROFFESIONAL.Here their own people have given 5 star rating. They called me with a good quote and said they are not broker and they will do the job within time line and took the first installment. They came 12 days later what they have promised in the mail, they came took my stuffs and put it in a storage center for days then they hired some other movers to ship it. I received my goods 20-25 days late to what they told me on the quote. Relocation specialist MIKE and GEORGE are the worst they will say they are not brokers but the truth is they are the worst brokers. The worst part is once payment is done THEY WONT PICK YOUR CALLS and they will use FOUL LANGUAGE The goods were smelling when it came and all mattresses were wet , I am not sure in what kind of storage they kept. I DONT WANT PEOPLE TO GO THROUGH THE SAME PAIN I WENT.

• D

  Dennis Cadugan

  1.0

  Very poor communication. They never called me to go over the inventory list. When they did call me they left a message telling me my pick up was for July 5 and somebody would call me with a time frame. That never happened and I sat in the house on July 5 just waiting to see if the truck would show up. I called 12 times and left several messages all of which went ignored. When I finally was able to talk to somebody they informed me the date was changed to July 6 but they did not know why or who changed it. When I asked them why nobody would bother to call me and tell me they could not provide an answer for that either. You would think after that major inconvenience I would have an early pick up time the next day but I was given a 2 PM to 4 PM pick up time. The person I spoke to who talked me into using this company suddenly ignored all of my phone calls after I signed a contract and handed over my deposit. I've tried contacting Jake at least 10 times with no response from him at all. I had problems with a separate moving company a few weeks ago and now I have lost all faith in moving companies.

  ---

  Response from the owner

  You are leaving negative comments for the wrong company. Recently people have been making this mistake bc an online broker is using our corporate name as their website. We have zero affiliation with them. We are a small family owned local company in Durham, NC. Our website is www.movesuperior.com. The broker site is www.superiormovingsystemsinc.com. I'm sorry for your troubles, but you are not our customer.

More reviews (2)