Movers

The Storage Group - East Apple Avenue
Apple, Muskegon, MI

4.3
(77)Check map
  • Phone:
  • +1 231-638-4336
  • Website:
  • https://www.superstoragegroup.com/locations/east-apple-ave-muskegon-mi-49442/?utm_source=local&utm_medium=StoragePug&utm_campaign=GMB-Pug
  • Address:
  • 5021 E Apple Ave, Muskegon, MI 49442
  • Hours:
  • Thursday9AM–5PM
  • CLOSED
  • Reviews
  • Map

Services

    The Storage Group - East Apple Avenue Reviews

    4.3 stars based on 77 reviews

    Featured Comments:

    • M

      M I

      2.0

      The facility itself is terrific, and their customer service seemed to be very attentive and willing to assist. My problem is that I signed up and received confirmation of 24/7 access to the facility I recently moved my belongings to. But after attempting to gain access @ 11pm (I'm a truck driver so my schedule is erratic in comparison to most folks) and being denied. I was left a voicemail informing me that the confirmation I had received was a mistake and that I had chosen a facility that would not grant me access 24/7. Needless to say, this is a hassle and a nuisance that I am not in anyway at fault for. Wish I had not been misinformed prior to moving all of my possessions just to have to do it again in the very near future.


      Response from the owner

      Please reach out to me directly at: 231-865-3523 or [email protected] to see if you and I can come up with a solution to your access hours problem! Looking forward to speaking with you in the very near future.

    • S

      Stephanie Williams

      1.0

      Worst customer service/management I've ever had to deal with. They're borderline harassing which its good they have security cameras because it will be easy to prove in a lawsuit. They randomly come up with "rules" that were never disclosed, hard to abide by rules without properly being informed of them. They have a contract but also refuse to follow the terms laid out in thar as well. One big lawsuit waiting to happen. There a lot of great competitors with great security systems and much friendlier staff that offer the same prices. I highly recommend ANY other storage company. Good luck.


      Response from the owner

      Ms. Williams I searched our Tenant database for all of our 14 facilities, unfortunately I was unable to find either a current or past account under your name. Please contact me directly so that you and I can sort this out. I am looking forward speaking with you regarding this situation so that it can be properly addressed. I can be reached directly at: 231-865-3523 or [email protected]

    • A

      AAlyah Hill

      5.0

      Clean, easy and some one always answers your call. Even after hours.


      Response from the owner

      Thank you so much for taking the time to leave us a 5-star review! Welcome to our growing Tenant family!

    More reviews (2)

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Thursday :9AM–5PM
    • Friday :9AM–5PM
    • Saturday :Closed
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
    • Wednesday :9AM–5PM

    Nearby Moving Companies in Muskegon

    FAQs

    • 1. How to Get in Touch With The Storage Group - East Apple Avenue?

      You may get in touch with them by phoning this phone number +1 231-638-4336. Or you can visit their website to find email contact details.
    • 2. What Are People Saying About The Storage Group - East Apple Avenue?

      View one of the featured comments on this mover below.
      "The facility itself is terrific, and their customer service seemed to be very attentive and willing to assist. My problem is that I signed up and received confirmation of 24/7 access to the facility I recently moved my belongings to. But after attempting to gain access @ 11pm (I'm a truck driver so my schedule is erratic in comparison to most folks) and being denied. I was left a voicemail informing me that the confirmation I had received was a mistake and that I had chosen a facility that would not grant me access 24/7. Needless to say, this is a hassle and a nuisance that I am not in anyway at fault for. Wish I had not been misinformed prior to moving all of my possessions just to have to do it again in the very near future."
    • 3. What Is the Location Information of The Storage Group - East Apple Avenue?

      The Storage Group - East Apple Avenue is at 5021 E Apple Ave, Muskegon, MI 49442. You can check the map above to find the shortest path. If you intend to relocate far away, you may find the best long-distance moving services from NearbyMovers.
    • 4. What Are the Opening Hours of The Storage Group - East Apple Avenue?

      The open hours of The Storage Group - East Apple Avenue are listed below:
      "
      • Thursday: 9AM–5PM
      • Monday: 9AM–5PM
      • Tuesday: 9AM–5PM
      • Wednesday: 9AM–5PM
      • Friday: 9AM–5PM
      • Saturday: Closed
      • Sunday: Closed
      "
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